Caliber - Lubbock - Tx-327 Spur
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Third time we’ve used you and it’s been great every time.
Repair Quality - 5.0/5.0 -
The team at Caliber did a good job of keeping me informed through the process. We appreciate the great work and staying informed during the process.
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
There's damage to my car that wasn't there before
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Did a great job. Did everything they said they were going to do. Just took a little longer than expected.
Customer Service - 4.5/5.0 -
Customer care was great. Sometimes had to call a few times to get stuff done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Took 50% longer than first estimated. Still missing X31 badge on passenger side.
Customer Service - 4.0/5.0 -
Prefer phone calls from real people rather than text or electronic media.
Returned Clean
My Experience - 5.0/5.0 -
I can’t say enough good things about Caliber Collision! Christina was amazing and kept me in the loop the entire time. She made the whole process easy and stress-free. My car looks perfect. Thank you so much!
My Experience - 5.0/5.0 -
Very good workmanship. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Courteous,,prompt , vehicle was completed as told, Looks great again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nicely done , quick and good communication . Was done before estimated date
My Experience - 5.0/5.0 -
Good turn around , convenient location to rental and excelllent customer service .
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Can't even tell i was in a accident
Customer Service - 1.5/5.0 -
Didn't keep me updated I had to call to get any updates. When I would call i would be on hold for a very long time or would be told I would receive a call back but didn't
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was good. Repairs were well done. My Explorer looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Friendly, helpful staff
Customer Service - 5.0/5.0 -
Timely.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Ok but excessive time repair. But it will take a good 30 to 40 days to know if the alignment repairs were good
Customer Service - 4.5/5.0 -
Excessive time repairs it will take 30 to 40 days to determine alignment repairs.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Equipment at store not working so it took 2 months to repair my car
Customer Service - 4.0/5.0 -
The manager Monica assisted the best she could
Returned Clean
My Experience - 5.0/5.0 -
Nice and completely repaired all the places as I wanted but the time took was longer than normal. Thank you again for complete repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was communicated to me in a timely manner and the repairs were fantastic. Lynsie was great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car
Customer Service - 5.0/5.0 -
Great people