Caliber - Lubbock - Tx-327 Spur

4.4 (254reviews)
91%
5902 Spur 327,  Lubbock,  TX  79424

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (254)

Likely to Recommend

Repair Quality

Everything was communicated to me in a timely manner and the repairs were fantastic. Lynsie was great!

Customer Service

Likely to Recommend

Repair Quality

Great job on my car

Customer Service

Great people

Returned Clean

My Experience

Excellent job and even restored my headlights like new.

Likely to Recommend

Repair Quality

The team did an excellent job repairing my vehicle. I would recommend anyone who want excellent service.

Customer Service

The entire staff was very kind to me

Returned Clean

Likely to Recommend

Repair Quality

The staff was wonderful and the experience was great very pleasant experience

Customer Service

The experience was great the staff was wonderful very pleasant experience

My Experience

Likely to Recommend

Repair Quality

They did a great job but for a week and half I would get an email telling me my car would be ready for pickup. I didn’t get it until I called and ask about it. It took a month before I got my car.

Customer Service

Returned Clean

Likely to Recommend

No thank you.

Repair Quality

Truck looks good but they were a month over their estimated time.

Customer Service

Kept getting a text saying it was delayed another week. Had to call to find out why.

Returned Clean

Likely to Recommend

Repair Quality

The whole vehicle looked better than before! Highly recommend, best service

Customer Service

My Experience

Likely to Recommend

Repair Quality

Everything looked great!

Customer Service

Everyone was very helpful and kept us updated on the progress.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Joshua was very helpful in tracking down the part we needed and getting it painted for us.

Likely to Recommend

If the occasion were to arise, I would recommend your services!

Repair Quality

I could not have been more pleased! Out in one day— looks New! I appreciate the courtesy of your employees! I only have good things to say about the company!

Customer Service

I appreciate your courtesy and excellent service in repairing the damage to my car. It looks a good as new ! Awesome service and repair work!

Returned Clean

Likely to Recommend

Repair Quality

Great service and repair

Customer Service

Very pleasant personel

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

She is really kind

Customer Service

My Experience

No contact needed. I just didn’t appreciate the delays and lack of communication.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Still waiting on parts to come in and be installed and was told by the insurance company that they only use OEM parts and found out that was not correct and the repairs was not inspected before I went to pick it up and as I said still waiting on parts to come in and be installed.

My Experience

Joshua Estrada was amazing. He was great about sending me updates and quick to respond to any questions I needed answered. 10/10 service.