Caliber - Lutz
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Your service advisor Chad Naegele was very very accommodations, helpful, and friendly! Being my first time in a collision place Chad explained to me very clearly the procedure, link me with my insurance, and even booked my car rental in a swift of a time! that is what I call “excellent service.” Thank you CALIBER COLLISION and thanks Chad Naegelle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
After a day or two, I noticed the hood of my car on the drivers side is slightly off centered and not as smooth as the passenger side. It looks great overall but it’s noticeable to me now. Otherwise everything else looks great.
Customer Service - 5.0/5.0 -
William was great in communicating with me throughout this process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision really impressed me with its high standard of customer service. Chad was wonderful at keeping me up to date on my vehicle’s progress and answering all my questions. And my car was returned to me so shiny and clean! I would highly recommend Caliber to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It did not start with completely satisfied as I had issues about the time frame given to me, and also I was not updated on a daily timely basis, but Nate, the branch manager then took over and took care of us. I appreciate it and am hoping that this feedback can help focus on customer service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad was simply incredible. Professional and super helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Would and will highly recommend to all! Joanna at desk was fabulous! Chad took care of every detail. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad took care of everything
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chad was great. Kept me posted by text and phone calls. Friendly, helpful and professional. I feel I can call him whenever need help. Thx
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad very friendly, professional and dependable Keep in g me informed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, comuncation and finished product.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, frequent updates and friendly staff.