Caliber - Wesley Chapel

4.8 (3,637reviews)
96%
27358 Centerline Dr,  Wesley Chapel,  FL  33544

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,637)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return. Timeliness was a strong theme, as many vehicles were completed ahead of schedule. Customers appreciated the friendly, professional, and caring staff, as well as the seamless coordination with insurance and rental car companies. A small number of customers noted areas for improvement, including instances of incomplete repairs, inconsistent communication, and occasional delays, as shared directly in their feedback.
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"... process. They handled my vehicle with great care and returned it to me looking absolutely perfect—like nothing ever happened. The work was done in a timely manner, and they explained ..." Read more
"The service and quality of workmanship demonstrated by Caliber Collision exceeded my expectations."
"... and made it easy to return my rental car as well. My vehicle came out looking like nothing happened." Read more
"Excellent service car looked immaculate when finished"
"Very professional, expedient and courteous. Their work is excellent. My second time using them and I would not hesitate ..." Read more
"... gave me a date that my car was going to be done and they had it ready 2 weeks earlier than it was supposed to. Outstanding work they did." Read more
"... was assigned to me was super nice and very helpful. They gave me an estimated finish time of 2 weeks, but they completed my car in 3 days. My car looked great! They ever opened on Saturday ..." Read more
"⭐⭐⭐⭐⭐ Fast, friendly, and professional! They kept me informed the whole way and even finished my car ahead of schedule. Very impressive! Highly recommend!!"
"Vehicle was delivered over a week earlier than promised!"
"The body work looks good but it took 4 days longer than the estimated completion time. The main reason for the low score is I had black ..." Read more
"Absolutely, I received a communication daily related to where are and where we were going"
"The constant update about the repairs were refreshing. It completely removed the stress of waiting and ..." Read more
"I loved the daily text messages"
"They communicated with every update via text to let you know what step they on."
"reached out maybe twice or three times and said we will call you when your cars ready and never called me, i had to call and was then told"

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There is discrepancy in the gap between The lights in the back of the car from left versus right. One of the gaps is bigger than the other

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Returned Clean

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My Experience

I was very clear about my expectations regarding alignment of the quarter panel. I would’ve expected my expectations to be communicated to the technician. To be told it was completed only to inspect it and find it’s not properly aligned is very disappointing.

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Returned Clean

My Experience

Having issues when opening /closing my hatch

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Work quality is good. Communication could improve

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Had to take vehicle back for adjustment

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Great service just the front Driver side blinker is ok.

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Returned Clean

My Experience

Fast service

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Returned Clean

My Experience

My Experience

Good communication

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Returned Clean

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Staff was very friendly

Returned Clean

My Experience

Tyler was great always let me know what was going on so was ms Lisa I told them when I win the lotto I got the both of them great all the way around great job on my car also

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This will be my go to place for any repairs in the future (hope I don’t have to :-))

Repair Quality

I truly enjoyed working with Mike and team. They managed expectations throughout the entire process which relieved much of the stress and anxiety that comes with repairing a vehicle.

Customer Service

Wonder, wonderful energy

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Returned Clean

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Returned Clean

My Experience

Very pressed with the quality of the repairs, the communication and timing of the repairs. We will definitely refer you to our friends and family!

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