Caliber - Lynbrook

4.9 (2,757reviews)
98%
168 Horton Ave,  Lynbrook,  NY  11563

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,757)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates via text and phone at every stage. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional repair quality concerns such as panel alignment and overspray, as well as instances where follow-up calls were not received as promised. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
Select to learn more
"Car looks brand new, job done before the time expected, job well done"
"Repairs completed ahead of schedule!"
"... situation easier as they were extremely dedicated and worked overtime to get my car fixed and ready in 3days. Their arrangement with the rental agency made it ..." Read more
"it was ready a week earlier than predicted"
"After three promise dates on the 4th promise I got it"
"... From start to finish, they were absolutely amazing. They kept me informed every step of the way, always providing updates and getting my consent ..." Read more
"Absolute pleasure to deal with. Constantly communicating and updating me regularly. Every person i interacted with was beyond pleasant ..." Read more
"Communication was excellent I was informed every step of the way. Quality of work not the best."
"... is the first auto body shop that Ive been to that kept in contact with their customer and delivered as promised" Read more
"Communication and efficiency were flawless."

My Experience

The car looks awesome. Very satisfied with the work done on the car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I’m very satisfied with the work that was done

Customer Service

My Experience

I, George , I am the driver, and I was completely satisfied. The work done on my Honda is more than I could gave expected. Mike was professional and personable, and he delivered on every point. Many thanks

Likely to Recommend

10 out of 10

Repair Quality

Fantastic

Customer Service

Fantastic

Likely to Recommend

Repair Quality

extraordinary service ! Thank you !

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My car wasn’t ready on the day promised and i didn’t find out until I called. But it was ready the next day

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was not amazed by the quality of work that was done on my vehicle. This was because Mr. Victor took his time and explained every detail to me, making me feel confident and at ease knowing that my vehicle is in the care of a knowledgeable person. I know that the job would be done well. I greatly appreciate it.

My Experience

Very good job , professional and respectful staff. Kind and very helpful Mike.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Completely satisfied. They are a wonderful team and did a great job. I would recommend them to anybody that asks me Rich is extremely professional, and kind and patient in addition to other staff

Likely to Recommend

Repair Quality

Competent team, Rich is kind and professional, which I very much appreciated. My auto looks great 👍🏻 Thank you, Patricia

Customer Service

Likely to Recommend

Repair Quality

My fender was dented so the body shop put on a new Fender. The Fender doesnt look like it was installed correctly as theres a big gap between the fender and my hood and it doesnt align. The other side of my car that wasnt damaged this big gap doesnt exist and everything lines up.

Customer Service

Customer service was good except when i recieved my car it wasnt fixed correctly as theres now a big gap between the fender and the hood, was told i will get a call back to bring my car back in and see what they can do to fix it, its been 2 weeks now and i didnt recieve the call, when i call the body shop was told the person Mike who i was dealing with is not there and no one have anything on file about fixing the gap

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service is great, the work is done in a timely manner and quality of work is great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dealt with Victor He is very respective & nice I was very pleased with my experience with Calicer Collision I would recommend Victor & Caliber Collision to everyone TY the best experience (for) I had with you

Likely to Recommend

Repair Quality

Customer Service