Caliber - Lynchburg
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Ryan was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan is great. The work turned out perfectly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
2nd time user, perfect experience Will recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect start to finish
Customer Service - 5.0/5.0 -
Shane is great to work with
Returned Clean
My Experience - 5.0/5.0 -
Service was amazing!! I got my car back in shape shape 2 weeks before they told me it would be repaired on! Ryan’s service a communication was top tier!! I’d recommend to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job! Kept me well informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Very professional and polite
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
highly recommend
Repair Quality - 5.0/5.0 -
great work
Customer Service - 5.0/5.0 -
excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Repair looks like I have a new vehicle. Also, thanks for the car wash!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It was one of the worst experiences I have ever had with a car repair.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had my accident on November 18 ,202. I called caliber 11/19/2025 for an appointment. Was told I would get a call back with appointment day . No one ever called . I called for my appointment after waiting 5 days for a call back. My soonest available appointment was January 15, 2026 . I waited for this day because the excellent customer service I had gotten before . My car was there January 16 until February 6 waiting on a part which was not justified to the insurance company so I had to pay for a rental car for 3 days because the insurance company would not approve any more time. They found the part they were waiting on in a room not knowing how long it had been there. Then they found out my car needed another part which is on order they say as of Friday February 6. My car is still not complete and no call from them today February 9 to confirm the part was ordered. This has been an awful experience in trying to get my car repaired by caliber collision.
Customer Service - 0.5/5.0 -
No calls back as I was told I would get one time for 3 days.
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with the repairs and great communication as my truck was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Over $1,000 worth of training aids went missing from my truck.
Repair Quality - 5.0/5.0 -
Truck looks phenomenal. Customer service was amazing as well. I know it’s my fault for leaving items in the truck when it was being repaired but I had over $1,000 worth of odor training aids for working K-9s go missing from the vehicle. I’m 100% positive I left them in there as I meant to grab them when I got into the rental.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Because I hadn’t heard from them for weeks when I initiated the first call. I was told they hadn’t started because it was towed in. I don’t understand what difference that makes, and I felt overlooked and put on the back-burner. And because of the mistake that was made and not addressed until I contacted the shop. I believe that whomever made the mistake knew it had happened but passed it on anyway. Still, I appreciate that it was corrected.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repair work is good and they quickly corrected a mistake