Caliber - Macedon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job and the repairs were made much faster than I thought they would be. Thank you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with their work and service.
Customer Service - 5.0/5.0 -
They did a great job and we’re friendly, courteous, and very accommodating.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will b recommending this Caliber Collision to everyone I know!
Repair Quality - 5.0/5.0 -
Team did an excellent job. Finished everything quick and then some! Vehicle looks good as new. Team members kept me updated around the clock and very informative. Great customer service. By far, best repair shop around.
Customer Service - 5.0/5.0 -
Customer service was amazing. Team was very informative, educated, knowledgeable, understanding and overall so very kind.
Returned Clean
My Experience - 5.0/5.0 -
Workers were very nice and polite. They genuinely cared if I was happy and the job was done right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Prompt. Professional. Polite. I am not sure how the experience could’ve been better, (unless, of course, it was free). I will absolutely recommend Caliber Collision to everyone in need of your service. From the spotless facility to the courteous and helpful staff, everything was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt. Professional. Polite. Perfect.
Customer Service - 5.0/5.0 -
Cathy was unfailingly helpful and courteous.
My Experience - 5.0/5.0 -
Absolutely awesome experience. Everything went seamless and communication was abundant. Very obvious that customer service was the highest priority. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless experience
Customer Service - 5.0/5.0 -
Staff was extraordinary in putting customer first and communication
Returned Clean
My Experience - 5.0/5.0 -
They were very quick with the repairs and always keeping me updated on the status of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cathy was great to work with. She was always very helpful when I had questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sean was OUTSTANDING. He did everything he could to ensure our experience was perfect and it was! He was genuine with his care.
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and got my truck back to me very quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My entire experience was exceptional. The staff/operation was extremely efficient, professional, understanding, and conscious of my time. I can’t thank you all enough!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this caliber collision location to all my friends and family. I had a wonderful and stress free experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was above and beyond.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Cathy’s help with this experience, I have never had to bring my car in for collision repair before and I was quite stressed about everything. Cathy was kind and reassuring through this whole process and made it much easier than I expected. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shawn and the team were extremely helpful and went above and beyond for me. I had a perfect experience and would trust them again with my truck anytime.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shawn is the best!
Returned Clean
My Experience - 5.0/5.0 -
I primarily worked with Cathy. She was attentive and stated clearly, what was going to happen with the vehicle during the repair process. It relieved some of the typical stress of having a vehicle worked on. She was excellent to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always friendly and knowledgeable
My Experience - 5.0/5.0 -
The clean car and prompt done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to a friend or family member actually our second time there for both of our cars getting hit by a deer this past year
Repair Quality - 5.0/5.0 -
Amazing job from start to finish
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
Service was great and very responsive to questions/updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Catherine was very responsive and helpful with the whole process.