Caliber - Macedon

4.9 (933reviews)
99%
1615 Macedon Pkwy,  Macedon,  NY  14502

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (933)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Being in the insurance industry, I was not aware of caliber collision in our region, they are relatively new. After speaking with Shawn initially, he put my mind at ease and ensured quality work

Repair Quality

Customer Service

Everyone was awesome, and communication was outstanding

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a fantastic job and the repairs were made much faster than I thought they would be. Thank you for a job well done.

Likely to Recommend

Repair Quality

Very pleased with their work and service.

Customer Service

They did a great job and we’re friendly, courteous, and very accommodating.

Returned Clean

My Experience

Likely to Recommend

I will b recommending this Caliber Collision to everyone I know!

Repair Quality

Team did an excellent job. Finished everything quick and then some! Vehicle looks good as new. Team members kept me updated around the clock and very informative. Great customer service. By far, best repair shop around.

Customer Service

Customer service was amazing. Team was very informative, educated, knowledgeable, understanding and overall so very kind.

Returned Clean

My Experience

Workers were very nice and polite. They genuinely cared if I was happy and the job was done right.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Prompt. Professional. Polite. I am not sure how the experience could’ve been better, (unless, of course, it was free). I will absolutely recommend Caliber Collision to everyone in need of your service. From the spotless facility to the courteous and helpful staff, everything was excellent.

Likely to Recommend

Repair Quality

Prompt. Professional. Polite. Perfect.

Customer Service

Cathy was unfailingly helpful and courteous.

My Experience

Absolutely awesome experience. Everything went seamless and communication was abundant. Very obvious that customer service was the highest priority. Thank you

Likely to Recommend

Repair Quality

Seamless experience

Customer Service

Staff was extraordinary in putting customer first and communication

Returned Clean

My Experience

They were very quick with the repairs and always keeping me updated on the status of the repairs

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cathy was great to work with. She was always very helpful when I had questions.

Likely to Recommend

Repair Quality

Customer Service

Sean was OUTSTANDING. He did everything he could to ensure our experience was perfect and it was! He was genuine with his care.

Returned Clean

My Experience

They did a great job and got my truck back to me very quickly

Likely to Recommend

Repair Quality

Customer Service

My Experience

My entire experience was exceptional. The staff/operation was extremely efficient, professional, understanding, and conscious of my time. I can’t thank you all enough!

Likely to Recommend

I would absolutely recommend this caliber collision location to all my friends and family. I had a wonderful and stress free experience.

Repair Quality

Customer Service

Customer service was above and beyond.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate Cathy’s help with this experience, I have never had to bring my car in for collision repair before and I was quite stressed about everything. Cathy was kind and reassuring through this whole process and made it much easier than I expected. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Shawn and the team were extremely helpful and went above and beyond for me. I had a perfect experience and would trust them again with my truck anytime.

Likely to Recommend

Repair Quality

Customer Service

Shawn is the best!

Returned Clean

My Experience

I primarily worked with Cathy. She was attentive and stated clearly, what was going to happen with the vehicle during the repair process. It relieved some of the typical stress of having a vehicle worked on. She was excellent to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Always friendly and knowledgeable

My Experience

The clean car and prompt done

Likely to Recommend

Repair Quality

Customer Service