Caliber - Macedon

4.9 (933reviews)
99%
1615 Macedon Pkwy,  Macedon,  NY  14502

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (933)

My Experience

The service representative was incredible to work with! Thank you.

Likely to Recommend

Repair Quality

Very professional, fantastic customer service.

Customer Service

My Experience

Communication excellent and pleasant

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Customer Service

Returned Clean

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Repair Quality

Very friendly. I loved how they kept me informed with the progress.

Customer Service

Returned Clean

My Experience

I feel that Caliber Collision was exc

Likely to Recommend

I would definitely recommend Caliber Collision to friends and family.

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job! Very happy how they keep in contact with you through text messages to let you know how things are going with your vehicle. Everyone there that I came in contact with was very friendly!

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Repair Quality

Customer Service

My Experience

Fast quality service. Always kept updated on the repair process. Excellent customer service !

My Experience

I appreciate how quickly the process went with my car repair. From the first appraisal to completion things went well. I liked the communication that occurred while the car at the shop. At pickup, I was pleased with the work that was done with the car.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

The process was so easy and the repair was great! Cathy O’Neil was AWESOME!!

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Repair Quality

Customer Service

Cathy O’Neill is doing a great job and really made it a priority to keep me posted on the status of the repairs. The job was even completed early.

Returned Clean

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Repair Quality

Did a great job fixing my bumper

Customer Service

Always kept me informed on status of repairs

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Did a great job and was quick about it! Thank you!

Customer Service

My Experience

Everyone was great, professional and friendly from start to finish. The whole process was made so easy and simple and the regular updates about my car were awesome. And the car looks FANTASTIC. I should hope I never need collision repair ever again BUT if I do, Caliber is going to be 1st on my list to be sure.

Likely to Recommend

Speaks for itself. Fantastic job

Repair Quality

You'd never know there was any damage

Customer Service

Very friendly and professional staff.

Returned Clean

My Experience

My car was ready before the time expected which means a lot to me because I was in a rental paying daily out of pocket. Shawn was really nice and explained everything to me throughout the process.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience from start to finish.

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Repair Quality

Customer Service

Cathy was great. Receptionist was not very friendly

Returned Clean

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Returned Clean

My Experience

love it just as new !

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Returned Clean

My Experience

Hassle-free service, excellent communications every step of the way, AND a beautiful replace & re paint job too. Thanx!

Likely to Recommend

Repair Quality

Great communications from start to finish. Repair job and repaint all expertly finished sooner than they had estimated.

Customer Service

Returned Clean

My Experience

Shaun is AMAZING! He stood up for me and helped me fight against State Farm in getting my van repaired that another shop had damaged whom was working under State Farm contract. State Farm was refusing for a year to fix my van under their policy and Shaun stood his ground and made what was wrong wright. He and his team did an AMAZING job on my van and kept me up to date on what was going on. I can't thank them enough for all they have done for me. I highly recommend Caliber for any repairs as they not only are very friendly but most importantly they are honest and trust worthy which speaks volumes when it comes to integrity!!!! Thank you sooooo much Shaun and your team for all that you have done!!!! Hands down you guys are the best!!!!

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Customer Service