Caliber - Macedon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hannah at the front desk was absolutely phenomenal. I appreciated her courteous service and taking the time to explain everything to me. The process was smooth and they were extremely kind and thoughtful during a stressful time, I cannot thank them enough. General manager Shawn K. gave excellent service during initial drop off, once again just exceptionally kind and answered any and all questions I had. Service Advisor Catherine O. provided detailed service updates throughout the entire process and I cannot thank them enough for their diligence and great customer service. 10/10 across the board, I appreciate the top notch service and will recommend this location to any and all of mine. Very appreciate this location and all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick to help out and worked with my schedule.
Customer Service - 5.0/5.0 -
Consistent and timely communication throughout the whole process.
Returned Clean
My Experience - 5.0/5.0 -
The car always comes back with new car smell. Good stuff!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, excellent repair quality, especially the paintwork.
Customer Service - 5.0/5.0 -
Cathy went above and beyond to keep me informed with status updates and answer any questions I had related to the repair and insurance
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text updates. The vehicle looks amazing. Location manager Cathy was awesome!!
Likely to Recommend - 5.0/5.0 -
I already have recommended Caliber
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repair, Cathy was an extreme help, had to take my vehicle in on a hit and run case and she helped me work with and talk to the insurance company and made the process go super smoothly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
No complaints, had a great experience. Felt informed and taken cared of throughout the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cathy was an absolute gem to work with - professional, helpful, communicative, and knowledgeable!
Returned Clean
My Experience - 5.0/5.0 -
My experience with the whole go car wash incident was handled exceptionally by caliber collision in macedon!! From beginning to complete!!! Everyone I spoke with at this location was professional, compassionate and made sure they had correct information from estimate to repair!! I highly recommend this shop !! All that work here are top Notch !!! I have zero complaints Lots of praise
Likely to Recommend - 5.0/5.0 -
I highly recommend!!
Repair Quality - 5.0/5.0 -
Excellent service!! All employees Respectful, mindful and professional!
Customer Service - 5.0/5.0 -
Communication 100 percent!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cathy was easy to work with and very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with
Customer Service - 5.0/5.0 -
Easy to work with
Returned Clean
My Experience - 5.0/5.0 -
Love getting the updates! Made the process so much smoother.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little longer than I expected, but better to take time and be carefully done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Professional, kept me up to date on progress, dealt with Allstate when the original estimate went up. End result was great
Customer Service - 5.0/5.0 -
Outstanding