Caliber - Madison - South

4.6 (166reviews)
90%
130 Westchester Rd,  Madison,  AL  35758

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (166)

Likely to Recommend

I cannot in good faith recommend this shop. The work was done well but they lost all my trust.

Repair Quality

Work was done well but shop was hard to reach and communication was poor. My car was marked finished via insurance so my rental was due before the last part had even been delivered. I had to fight the insurance to extend my rental because Caliber wanted to mark it complete by the end of the month. When I called the shop, I rarely got through to my service agent and only spoke to the front desk. I was promised update calls I never received unless I checked in with the shop directly. I do not plan on using Caliber again.

Customer Service

Same answer as before. Work was done well. Customer service was extremely lacking.

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Likely to Recommend

I will recommend Caliber Collision to everyone I know.

Repair Quality

My car looks brand new!

Customer Service

Staff is so friendly!

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Everyone was very professional and explained the process thoroughly. They did a great job on my car.

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My Experience

Fast and easy business.

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Everyone was so nice and they did a great job at updating me. Even when there was a small problem they fixed so fast

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Will recommend you to all my friends. Best service I have ever. Effective, efficient, timely and friendly. Thank you so much

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So personable and polite. I always knew where they were with the repairs even down to the time it would be ready.

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My Experience

Very good at updating telling get things done and very patient with us since we was in Florida during this process

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Repair Quality

Caliber Collision will forever be my go to going forward. They communicated with me from start to finish and completed the work on my vehicle in a week with all the work it needed done on it! I’m very satisfied with the service received! Thank you so much!!!

Customer Service

Everyone was very pleasant and friendly!