Caliber - Marion

4.8 (988reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (988)

My Experience

Wow!!! Jason, Kevin and Pam…What a great staff! True meaning of Customer Service here. From the very start, til the very end, they were nothing short of Professional!! Thank you for keeping me updated and for the awesome work. Truck 0…Bambi 1…Although I hope there’s no more of those incidents, I definitely know who to go back to for repairs!!! Thanks for the awesome service!!!

Likely to Recommend

Repair Quality

I have a leak in the front of the truck ever since getting it back- Gonna look at it this weekend. Thanks

Customer Service

Returned Clean

My Experience

The car looks great and everyone was wonderful to deal with! Thank you all for your hard work on my car!

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Repair Quality

Customer Service

Returned Clean

My Experience

Jordan was extremely thorough!

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

Caliber did a great job with this. The text message service of providing updates was great. The personal phone calls when parts were delayed making the vehicle later was appreciated. Everything was managed very professionally.

Customer Service

Great communication.

My Experience

I thought the repairs looked good. I thought the shuttle also saved me a bit of time and they left my car very clean.

My Experience

Looks like new! And you vacuumed it out! Great service & great communication

Likely to Recommend

Absolutely would recommend

Repair Quality

Great work & great customer service from local business. Outsourcing the phone call from some group is really poor business

Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

Flexibility with schedules; promptness of repair when supplies were received.

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Returned Clean

My Experience

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My Experience

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Repair Quality

Professional, courteous and helpful in every way from reception, getting an estimate, follow-up and repairs. I have already recommended you to one friend and will do so again if the situation arises.

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Staff is great! I enjoyed working with Pam and Jordan, and I have already referred a couple of people back to them. Glad to have had this opportunity to meet them and appreciate the great work and communications. Hope to work with them again (although, hopefully NOT having to be in a car accident to do that!)

My Experience

Repair and paint looked good. When I picked up I noticed the alignment of the back bumper wasn’t even. Shop took it back in and had it fixed in 10 minutes. Having it completely ready for pickup before labeling it as complete would be a nice fix for the future. Overall satisfied, thank you.

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My Experience

My vehicle looks as good as new, and very happy with the service!

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Repair Quality

My car is good as new, and really appreciated the great customer service!

Customer Service

Returned Clean