Caliber - Marion

4.9 (989reviews)
97%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (989)

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Returned Clean

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You guys did amazing 👍

Customer Service

Returned Clean

My Experience

Katie was PHENOMENAL!!! She consistently kept me updated with my car was also prompt with replies. I will recommend Caliber BECAUSE of her. The detail work and assembly of my car was absolutely top notch and it works almost better now then when I first got the car in July!

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Returned Clean

My Experience

Caliber was extremely communicative throughout the whole process, and the work done speaks for itself. Good as new!

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Returned Clean

My Experience

My Experience

My Experience

The car looks great! They even washed it and cleaned the interior. I’m very satisfied. I would recommend Caliber Collision to anyone.

Likely to Recommend

Highly recommend

Repair Quality

Caliber Collision dead a great! They exceeded my expectations. Would go back in a heartbeat.

Customer Service

Returned Clean

My Experience

Everyone was great to work with even with all the mishaps with parts. And after picking it up helping with the little things. Great staff!

Likely to Recommend

Repair Quality

Great group to work with and my car looks great

Customer Service

Returned Clean

My Experience

I am extremely happy with my experience at Caalber Collision. They did a great job, my car looks brand new. I was particularly happy to get the several emails updating me with the current status.

Likely to Recommend

Not only would I recommend Caliber to friends and family, they would be my first choice for any future work

Repair Quality

Certainly the best experience I have had with an auto repair shop. My car looks great, the work was completed early. And I really liked the many text messages I received telling me the status at every step in the process.

Customer Service

I was treated extremely well by everyone involved.

Likely to Recommend

Repair Quality

I would give a 10 as my car looks absolutely perfect after getting it back and it is cleaned beautifully, however, the process took over two weeks to complete. It was not all on caliber as they had to wait on parts/documents etc, but it was very long.

Customer Service

Updates all the time and phone calls

Returned Clean

My Experience

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My Experience

Was the best service and communication I have had at any shop. The car was done 8 days before initially expected and the quality of work was amazing!

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Best customer service and work I have ever received at a shop.

My Experience

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Great service! I would use this company again.

Customer Service

Returned Clean

My Experience

I really appreciated the regular updates from Brian; there had been alot of damage and he let me know the steps being taken. The car was returned to me clean and 100% fixed. We did a walk around the vehicle to confirm, which I liked.

Likely to Recommend

Repair Quality

I appreciate the text updates on status. I can read them between meetings at work and don't have to play phone-tag. It was good to be told what to expect before work started and given a walk-around the car once work was completed.

Customer Service

See previous comments

Returned Clean

My Experience

I really appreciate all the communication along the process.

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Repair Quality

My truck looks great. Thanks for your hard work and returning my baby better then you got her.

Customer Service

Returned Clean

My Experience

Awesome communication during the entire process. Excellent communication on what needed done and how long it would take. Highly recommend them to anyone that needs work. Repairs looked like new.

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Customer Service

Awesome communication from Brian and the team. Workmanship was excellent and above expectations.

My Experience

Length of repair longer than expected. Supplier issues were the root cause.

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Customer Service

Returned Clean