Caliber - Marion

4.8 (987reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (987)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service Brian provided is absolutely amazing. It’s more convenient for me to use a different caliber location… But I choose to go out of the way and visit this location because of the unmatched service levels. The staff is so courteous… And follow up is amazing! I’ll only us Caliber Marion.

My Experience

Excellent progress reports, cleaned inside and out after done, re-aimed headlights (not expected), Very detailed parts/labor breakdown, lifetime warranty on their repair.

Likely to Recommend

Repair Quality

Very professional and thorough. Kept me updated on progress every day

Customer Service

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Repair Quality

Customer Service

Katie exceptionally professional and Brian thorough and accountable.

Returned Clean

My Experience

Excellent customer service and my car looks great!

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Repair Quality

Customer Service

My Experience

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Customer Service

Returned Clean

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Repair Quality

Love the service

Customer Service

Returned Clean

My Experience

I was given great service and really appreciated the timely service on my vehicle. I will definitely be bringing in all my families vehicles here in the future.

My Experience

We appreciate the team's dedication to the best service possible and keeping us updated throughout the process.

Likely to Recommend

Repair Quality

We appreciate Caliber Collision’s attention to detail, both in our repairs and in communications.

Customer Service

We appreciate Caliber Collision’s attention to detail, both in our repairs and in communications.

My Experience

The quality of the repair was exceptional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kept me up to date and fixed everything in a timely manner

My Experience

Great communication, amazing detail team(my car windows and backup camera weren't even that sharp when I got it from the dealer brand new). Amazed how great the front end looked, better than when I got it back from McGrath after the hail damage repair when I got it new. Great job everyone, would recommend you to anyone and everyone!

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Repair Quality

Great communication, great work. Would recommend them.

Customer Service

Returned Clean

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Customer Service

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Repair Quality

Caliber made a not so nice accident into a great experience. The staff followed up with & kept me informed of the progress. I appreciate their kindness, professionalism & efficiency!

Customer Service

Returned Clean

My Experience

They were super helpful, and very nice!! Made me feel comfortable, and 100% taken care of and kept me updated every step of the way!! I’m so glad I put my car in their hands!

Likely to Recommend

Repair Quality

I forget the name of the man who helped me, but he had glasses and wears a baseball cap! He was extremely nice, and helpful! He’s amazing with efficiency, and kept me updated every step of the process by sending me texts!! He did a phenomenal job! I couldn’t even tell the car was ever wrecked. He had my car finished and back to me sooner than expected too, much sooner!! I’ll be taking my car back for anything I need in the future :)

Customer Service

Amazing, super nice and polite and made me feel very comfortable being there.

Returned Clean

My Experience

Jordan kept me updated on my car’s progress and completion status. Was very impressed and thankful for the communication. A very positive experience.

Likely to Recommend

Very positive experience, I would highly recommend to others.

Repair Quality

Jordan consistently let me know the status of my vehicle. I appreciated all the updates and status information. Communication was excellent. That is extremely important to me.

Customer Service

My customer experience exceeded all expectations. Great work.

Returned Clean

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My Experience

I appreciate you guys work and thank you.

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Repair Quality

Customer Service

They do a good job and I appreciate it.

Likely to Recommend

They were excellent. I highly recommend Caliber Collison.

Repair Quality

Got the job done quickly.

Customer Service

Everyone at Caliber was friendly and professional.

Returned Clean