Caliber - Marion

4.8 (978reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (978)

My Experience

Repair was completed very quickly and efficiently-totally satisfactory

My Experience

I was 100 percent satisfied with the staff and the repairs that were done. Looks good as new..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very happy with the outcome of the car but also with the EXCELLENT customer service!!! The texts helped me plan my day (since i live in a different town), the turn around time was great, the staff was delightful and helpful. Although, i hope not to have another accident, if i do I'll be back AND i will tell my friends!!! GREAT WORK!!

Likely to Recommend

See previous

Repair Quality

Not only was the body work excellent, i can't say enough good things about the customer service. I will be telling all my friends!!

Customer Service

See prior

Returned Clean

My Experience

Brian did a great job of keeping me updated and coordinating the rental car pickup and return.

Likely to Recommend

Repair Quality

Great work and communication throughout the process.

Customer Service

Returned Clean

My Experience

Everyone at the Caliber Collision team has been AMAZING from start to finish. You can tell that this location is run by compassionate individuals who thrive together! Whoever owns this establishment should very proud!

Likely to Recommend

Caliber Collision will be the only place I recommend!

Repair Quality

Customer Service

Everyone on the Caliber Collision team was absolutely amazing! They went above and beyond with customer satisfaction! Everyone was so kind, it was like a family atmosphere. It’s seems crazy to say how much I enjoyed the experience of having my car repaired after an accident!

Returned Clean

My Experience

It was a great experience working with both Katie and Brian in the front office. They kept me informed of insurance and vehicle progress, while also ensuring the rest of the team had what they needed to do a fantastic job on the repair. Thanks again!

Likely to Recommend

Repair Quality

Jordan was outstanding to work with as always. He was informative, prompt and got me back in my vehicle with all questions answered.

Customer Service

Returned Clean

My Experience

Customer service was top notch - kept me updated and everyone was very knowledgeable (even answering insurance claim questions). Very satisfied with the work done to my car as well.

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Customer Service

The people at Caliber collision were very nice & caring. I will definitely be going back if needed in the future.

Returned Clean

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Repair Quality

The repair looks great!

Customer Service

Everyone was very nice and helpful!

Returned Clean

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Returned Clean

My Experience

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Customer Service

My Experience

All people at caliber did a great job helping us fix our car. They were very pleasant to work with.

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Repair Quality

Customer Service

Katie, Brian, and Nick we're great.

My Experience

Team did a great job on my repair. Communication was good at the end so I could plan accordingly to pick up vehicle asap.

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Repair Quality

Customer Service

Bryan was very happy to work with me and was very understanding of my issue

My Experience

Brian was extremely helpful in keeping me informed about my repair and went the extra mile to make sure it was done right. Katie was always available to take my questions and helped me get everything coordinated with insurance and rental car service. These people are superstars!! Thank you.

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Customer Service

My Experience

Everyone was great. From the moment I called them to when I picked up my vehicle. I was given statuses so I never worried about what was happening. Katie at the desk and Brian in the shop made me feel so comfortable. My pickup is pretty, again. If I should ever need this type of service again, this shop is my #1 choice. I will definitely be passing the word around about their top notch service.

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Great service will always choose here

Customer Service

Returned Clean

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Repair Quality

You did a great job keeping me up to date throughout the repair process. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brian and crew were great. I hope I don't have another accident, but if I do, I will be back.

Customer Service

Returned Clean

My Experience

We were very happy with all of the customer service we received and the work done on our vehicle. It looks great and would come to caliber collision again for future needs!