Caliber - Marion
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did excellent 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I started working in body shops when I was 16 years old and everything about the job that you did. Looks great to me. Good job for everyone thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at the Marion location was amazing very friendly and communicated with me about everything. 10 🌟 ⭐
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I appreciate to work done to repair my car. I understand parts may be hard to come by right now. I don’t understand how you can confirm all parts are there but still need to push it out 3 weeks due to being backed up in paint. In my opinion, there is no way to get backed up in paint by 2-3 weeks after my vehicle was dropped off with a 1 week repair time quoted. I am not sure if I got pushed to the back for some reason or if I was just lied to upfront.
Repair Quality - 5.0/5.0 -
The repair work looks good.
Customer Service - 1.5/5.0 -
The continuous pushing the completion date out was not very frustrating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very great service will go back was great on communication and customer service 😎👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The team was very friendly, kept me updated, and made for a pleasant experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Jordan keeping me informed and updated on the progress of my repairs. Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did an AMAZING job on my repairs. I am very appreciative!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
Very good about keeping me updated on repairs, met repair schedule. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it never happened
Customer Service - 5.0/5.0 -
Speedy repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All employees were very helpful. Very courteous and knowledgeable. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jordan and his team were fantastic!! Great customer service! They went above and beyond to help us get the van fixed and fixed correctly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jordan was awesome to work with! He kept me informed and was a fantastic liaison between us and the insurance company. Super customer service, and the end result was great. I would highly recommend him and Caliber Collision.
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
I suggest you require the owner to remove everything from the car so the workers would have nothing to work around.I thought i removed what would be in the way but I should have taken out what was in other parts of the car. Just a thought. We were kept informed of the process. The staff was very knowledgeable and willing to share the process. I appreciated seeing the pictures of the work in progress. They treated the car with care. It looks like new. THANK YOU Shiela Kielly is the owner of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nothing but the best customer service. Jordan updated me almost every day on my vehicle and answered all my questions right away. I am very impressed with the service I received.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
was kept informed all the way
Returned Clean
My Experience - 5.0/5.0 -
Brian and Katie were awesome to work with. Very professional and amazing communicators. 10/10 service!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and my car looks like new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very professional, personable, respectful and did a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A+ Repair and Service
Customer Service - 5.0/5.0 -
Excellent customer service. Kept in touch and made sure I was always aware what was going on.