Caliber - Marion

4.9 (978reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (978)

My Experience

I really appreciate the updates that the team provided for me and re-pair job was excellent I am very happy and well satisfied that Caliber collision was recommended to me for the place to have my repair job done and I would highly recommend Caliber collision to anyone that ask They were highly professional and very courteous it was a Pleasure to work with them

Likely to Recommend

I would highly recommend Caliber to friends family or anyone else who asked

Repair Quality

I would like to thank The Caliber team for the outstanding job that they did on the repairs of our 2017 Buick Envision it looks like it Did when we got it off the showroom floor Job well done

Customer Service

We are completely satisfied with the work that the caliber team on our 2017 Envison it looks just as good if not better than I did when we drove it off the showroom floor again we would like to thank you and your team for a job well done

Returned Clean

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Repair Quality

Customer Service

My Experience

Great communication and an overall great job.

My Experience

I'm glad you were available right away and I enjoyed finding you guys and not someone to far away your staff was awesome

My Experience

We appreciate that this was a painless experience. I guess it's a good thing that we aren't familiar with the process, but we greatly appreciate the time you have taken to make this stressful process so easy. You took care of contacting the insurance company, the rental car company, the (almost daily) text message updates, and just keeping me informed. I appreciate Brian and Katie taking time to explain the process and keeping it so simple for me. We live a hour away and the service we provided was well worth the drive. On top of doing a spectacular job on Patrick's car, it was even detailed when we picked it up. Thank you for making this stressful situation so much easier to handle.

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I would give higher than a 10 if that was an option. I was so impressed with the service and the text updates.

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My Experience

Excellent communication and excellent work. Very happy customer!

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Customer Service

Very friendly people

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Very great environment of people who work hard and want people happy about their cars being restored

Repair Quality

Everyone was very caring and considerate. They made sure my vehicle was fixed correctly and in a timely manner

Customer Service

They spoke very clearly and directly about my vehicle and walked me through each step so understood everything that was going on

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My Experience

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Great customer service and body work. Front desk lady was very good

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My Experience

Very nice job!

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My Experience

My wife and I are very happy with the repairs done by Jordan and his crew. They were able to get our Edge in fast, repaired faster than expected at a high level, and were awesome to work with. I am very picky about my vehicles and am extremely pleased with the work done at Caliber. I will not hesitate to recommend this crew to anyone I know that needs work done on their vehicles.

Likely to Recommend

I will not hesitate to recommend Caliber to anyone that needs their vehicle repaired.

Repair Quality

Very happy with the crew at Caliber. Jordan and his crew are awesome! They got the car in quickly, got it repaired faster than expected, and got it done to our satisfaction. I will not hesitate to recommend Caliber to anyone I know that needs their vehicle fixed.

Customer Service

The customer service was outstanding! Jordan went out of his way to ensure that we were informed throughout the repair process. He made sure we had a rental, made every effort to make the repair process as easy and painless on us as he could.

Returned Clean

My Experience

Jordan and company at collision far beyond exceeded my expectations they were very kind and professional and made sure I knew the statis of my car each day they had a couple problems with some sensors and pressed on and fixed my perfect I runs and drives like a top I WOULD RECOMEND THEM TO ANYBODY ANY TIME THANK YOU E

Likely to Recommend

Would recommend to anyone without question

Repair Quality

Very satisfied excellent treatment

Customer Service

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My Experience

Thank you for your professional and friendly experience in getting my car back to new again. A special thank you to Katie for going out of your way to accommodate me.

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Customer Service

Very professional and friendly

Returned Clean

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I would definitely recommend this shop to anyone!

Repair Quality

The repair is seamless. Looks like the lift gate was not replaced.

Customer Service

The Caliber team was fantastic to work with. The communication was fantastic and the efforts they made to get a lift gate in were above and beyond.

Returned Clean

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Returned Clean

My Experience

Bryan, Jacob, and the lady at the front desk were very friendly and helpful. My car looks great and was very clean, and is running smoothly. I had great experience and will recommend Caliber my friends.

Likely to Recommend

Absolutely

Repair Quality

Very satisfied

Customer Service

Very helpful and professional. Car looks great