Caliber - Marion

4.8 (989reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (989)

Likely to Recommend

Repair Quality

Customer Service

They were awesome to work with!

Returned Clean

My Experience

Everyone that I came in contact with during the process of getting my vehicle repaired was very professional and fantastic about keeping me informed on where we were at with the progress would definitely recommend

Likely to Recommend

Repair Quality

The repair was not only done in such a manner that I cannot tell that my vehicle was ever damaged but the communication was excellent.

Customer Service

Outstanding communication

Returned Clean

Likely to Recommend

Depending on this outcome

Repair Quality

It looks great but my TPMS sensor is still not working properly. I took it back and was told that the tire pressures have to be exact or it will trigger which is not true as all of the Subaru technicians set the tire pressures to 35 psi. I currently waiting a return call to correct the issue. I just called today to advise that it is still not correct.

Customer Service

It looks great but my TPMS sensor is still not working properly. I took it back and was told that the tire pressures have to be exact or it will trigger which is not true as all of the Subaru technicians set the tire pressures to 35 psi. I currently waiting a return call to correct the issue. I just called today to advise that it is still not correct.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great Customer service. Got the repair quoted quickly and they handled the work with Insurance. Repair was done well and quickly. Looks great!

Likely to Recommend

Repair Quality

Caliber was efficient, but thorough and they were in communication with me about repairs the entire time. They were fantastic!

Customer Service

Everyone was so friendly and polite!

Returned Clean

My Experience

I love love love this business. Pam is amazing and wonderful at her job. Cole is kind understanding and listened to my concerns. I trust them implicitly when it comes to my vehicles health.

Likely to Recommend

Repair Quality

From the moment I stepped in the door they had my trust and cars repair on lock. Pam is amazing, and the team was communicative and extremely professional. I would 100% come back here again for future issues.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work, great communication! Would happily come back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The entire process with Jordan and the entire team was excellent.

Customer Service

My Experience

I wasn't done with survey and my phone wouldn't let me finish. Shut me off. I wanted to say Caliber collision was exceptional in the repairs. Perfect score would be at least10 if not greater. Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

They are phenomenal… the people there are exceptional

Likely to Recommend

Repair Quality

The repair looked great.

Customer Service

Very friendly and knowledgeable.

Returned Clean

My Experience

They were fast, curious, and did a beautiful job restoring our damage. I would easily recommend them.

Likely to Recommend

Repair Quality

Customer Service

Very nice and the workmanship was exceptional.

Likely to Recommend

Totally recommend having your vehicle worked on by Caliber Collision. 100%

Repair Quality

I’m so beyond impressed. Everyone that worked with me and on my vehicle did such an amazing job. I can’t thank you guys enough for all you did. I’m so grateful that I chose Caliber to do the body work on my Lexus SUV. It was like buying a brand new vehicle again. It looks so beautiful and my interior clean was so nice. Thank you all again.

Customer Service

Fantastic customer service, kept me informed the whole time. Love you guys

My Experience

Very pleased with the overall experience and commitment to doing the job right. Very challenging paint job and they were not satisfied till they got it right. Highly recommend them. Jordan and Pam were great.

Likely to Recommend

Repair Quality

Customer Service

It took longer than expected but they kept me updated. It was a challenging paint job and they wanted to make sure they got it right. I appreciated that and they did get it right.

My Experience

Fast, Friendly, and great work!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Parts and time seem to be the matter.

My Experience

I am very pleased with the service I got at Caliber Collision. They do excellent work and kept me in the loop throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean