Caliber - Marion

4.8 (989reviews)
96%
1075 Lyons Lane,  Marion,  IA  52302

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (989)

My Experience

Although the parts for my repair were delayed, Jordan kept me informed about the repair. I also appreciate that when we dropped off the car, he directed his comments to me, not my husband (it was my car!). The car looks as good as new.

Likely to Recommend

Repair Quality

Excellent work. My car looks like new

Customer Service

Kept me appraised of the work being done. Very welcoming and customer oriented when I was there.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional work! They treated me with respect and they got my Honda fixed fast and efficiently. Very satisfied with the damage repair and their paint work was flawless too!

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Repair Quality

Customer Service

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My second experience with them and would not hesitate to recommend

Repair Quality

Very responsive team, friendly, meets deadlines

Customer Service

Great people, patient and works hard to answer all questions

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Had all the answers for concerns. Timely updates and great post service. Thank you to Cole and Pam the receptionist

My Experience

Communication and quality of work done was good. Really appreciated that they cleaned the car inside and out.

Likely to Recommend

Repair Quality

Car looked great. Heat didn’t work when I got it back but was able to bring it in and was fixed right away.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very friendly and helpful

Customer Service

Returned Clean

My Experience

Another top tier experience at this location. I truly believe that Pam at the front desk starts the process off smooth as can be, and she really knows her stuff. Cole has always and I mean always been professional updates, and truly treats you like family. Even when there was an error in the decal being redone, stopped what he was doing to make it right. This is my second experience with Caliber and working with both individuals! I can strongly say that I truly believe the passion is between these two individuals alone will keep you in business for years to come. Merry Christmas and Happy New Years to all! Thank you all so much! Andrew

My Experience

Jordan kept on top of the repairs. He updated me once or twice a week to let me know what was going on with my car. If something was not up to 100% satisfaction , he did what he could to make sure the repairs were perfect. I would highly recommend Caliber Collision to anyone in need of repairs. When I picked up my car. It was detailed inside and out. Totally satisfied with the quality of service.

Likely to Recommend

Repair Quality

Justin was great about keeping me informed weekly about what was going on with my car and where they were in the process. He made sure things were up to standard and nothing less. The shop guys did a wonderful job, my car was detailed inside and out when I picked it up. I would very likely refer people to Caliber and brag you all up. Job well done and very much pleased. Thanks

Customer Service

The lady at the front desk, very kind, great at explaining the process, felt very welcomed.

Returned Clean

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Customer Service

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My Experience

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My Experience

Appreciate the detailing after truck was fixed

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

Super easy to deal with. From start to finish they communicated with me everything they were going to do.

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the updates along the way, more the better for me. Car is so clean looks great. I’ll be coming back if I need to.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Seems to be a little mark on the front seat

Customer Service

I don't know where this goes but it took a little longer than we were led to believe