Caliber - Marion
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pam, Jordan and Cole were amazing! Such an awesome team with an great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job making my car look like new again! Thank you for keeping me informed and making a normally stressful thing, not stressful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent text updates! Even though the repair took longer than originally expected, I was able to better manage the delay because of the strong communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The marion on site personnel were great. The off-site customer service, not great. Wouldn't stop calling after hours, even after leaving a message a different person would call.
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision did an impeccable job repairing my palisade. They communicated with me regularly about the progress of repairs and had it done well under the estimated time. I would 100% use them again if ever needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like i said-everyone was great to work with and explained each step thoroughly.
Repair Quality - 5.0/5.0 -
Every one I talked to on the phone or in person was very kind and helpful and made the whole process pretty easy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated how I received texts and calls keeping me informed of updates. The people who assisted me were amazing, ALL of them.
Likely to Recommend - 5.0/5.0 -
Every time!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This was the best part in comparison to my other experiences. They were amazing!!
Returned Clean
My Experience - 5.0/5.0 -
Great experience all around! Kept me updated and even finished days before the expected due date. Thanks again!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took longer then I hope but it was an out of their control situation. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great communication!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It looks like new
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m not saying I wouldn’t recommend Caliber Collision; they did a good job with the repairs on my car. I would recommend Caliber Collision if someone asked me.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism, and caring attitude from all of the staff I encountered. Job well done.
Likely to Recommend - 5.0/5.0 -
Definitely recommend.
Repair Quality - 5.0/5.0 -
Very professional, kind, quality service from all of staff.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We will return to Caliber with all of our repair needs and will always refer our friends and family when they need work done on their vehicles.
Repair Quality - 5.0/5.0 -
We are extremely happy about the expert handling of our repair.
Customer Service - 5.0/5.0 -
Caliber’s customer service was off the chart. I would give them a 15 if I could! From being greeted immediately upon entry and the assistance with getting into a rental vehicle the customer service was top notch.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Floyd did an excellent job that communicating the work and discussing the timeline.