Caliber - Marlton

4.8 (5,836reviews)
95%
120 Route 73 N,  Marlton,  NJ  08053

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (5,836)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ashley was great!

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Repair Quality

Very happy with the quality of the repair

Customer Service

The staff were helpful and courteous

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My Experience

My Experience

Ashley was an amazing advocate in my behalf! She made the entire process less stressful !

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Customer Service

My Experience

Ashley was awesome, very professional and cares a lot which shows and i really appreciate it. Just hard to be fully satisfied when the car still has damage to the plastic oil pan covers under the car where i now have to figure out getting those fixed, one of which i think they said was new but bc of how it wouldnt connect properly, i think they said from something during a past oil change prior to the accident as explained to me, that bc of that the new plastic oil pan cover dragged along the ground incurring new damage within 24 hrs of receiving the car back. I get it how thats possibly from something from before the accident so dont want this to reflect on ashley or the team. The team was great, ashley got back to me right away to take a look at what i was referring to and the tech was right there to do what they could, its clear theyre good at what they do and are passionate, ashley, as well as the tech (i apologize but i didnt catch their name), they are great and major assets. Literally any questions/concerns during the process ashley was calling me within seconds which was awesome, as a consumer you want someone responsive and knowledgeable and that is ashley, she is a major asset. Just car stuff in my car where its hard to be fully satisfied when at the price point, i think it was just over $8,000 where was hoping at that price point that the car would be fully fixed but then it still has some damage that i have to figure out how to get fixed. Thank you to ashley and the team for fixing the bumper/hood/etc, i really appreciate it and you guys are awesome, i know that stuff isnt easy, body work is like artwork so big thank you. Thank you

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My Experience

Caliber did an excellent job repairing my Mach e. The employees there treated me with the utmost courtesy and respect. I would highly recommend them to my friends.

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tracy & Bri were so kind and helpful!

Repair Quality

Tracy & Brie were AMAZING! So kind and customer service was great. Tracy always answered the phone and Brie was able to get me ny car back sooner than expected!

Customer Service

Amazing! Please see previous comment

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Briell was able to finish the repairs ahead of schedule. Tracy was communicative and made the whole repair easy.

Customer Service

My Experience

Ashley did an amazing job keeping informed on the progress of the repair. She was thorough in her explanations of everything that needed repair. The work completed on the car looks perfect. The lady at the front desk was kind and courteous. She took time to document my requests (coordinating the rental) and explained the process to me in detail.

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Repair Quality

Customer Service

Returned Clean

My Experience

Ashley was very helpful and kept me completely informed about the repair progress. The repairs were professionally completed.

My Experience

Excellent communication between Caliber Collision and my phone number via text. A new rear door had to be installed and the paint job was stunning. The car came back cleaner than I left it.

Likely to Recommend

Repair Quality

I reported the damage to my car on a Monday, and by Tuesday it was already in the shop at Caliber Collision in Charles New Jersey with a rental car salesman ready to take me back to enterprise to sign the paperwork for the rental car, which was covered by my insurance. Travelers did an excellent. Travelers did an excellent and seamless job taking care of my damaged Lexus

Customer Service

Tracy and Ashley were both excellent

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Repair Quality

Car had issues that weren’t present before accident. Filing a consumer affairs complaint.

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

My Experience

Very pleasant people to work with. Kept us updated throughout the process. Unfortunately delays for materials but likely due to conditions beyond your control.

My Experience

The level of customer care and communication was exceptional. I truly appreciate the efficiency and speed with which the work was completed. Thank you to Ashley and the team

Likely to Recommend

Repair Quality

Great communication and fast honest service...thank you

Customer Service

Returned Clean