Caliber - Marmora

4.9 (2,023reviews)
98%
448 Route 9,  Marmora,  NJ  08223

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,023)

My Experience

Staff very helpful and pleasant to deal with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were great! Very pleasant, courteous, accommodating, and helpful. Have been there a few times and have recommended friends there and will continue to do so. Always have had a positive experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

with cautions

Repair Quality

The quality of the work was excellent however there were other issues.

Customer Service

The personnel were very polite and accommodating. I dropped off my pickup truck on Nov.3rd and didn't get it back until Jan.20 th, almost 2 1/2 months. I realize they found more damage than originally noticed and I also realize that Covid issues are delaying most things. However, that much time caused me some inconvenience (my insurance rental was for only 30 days). If I had known what to expect earlier, possibly within two weeks of dropping it off, I would have been able to make other arrangements.

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship

Customer Service

Great shop, did a great job

Likely to Recommend

Repair Quality

very quick! they even filled my low tire!!

Customer Service

Returned Clean

My Experience

Great experience with Caliber. Sunshine at the front desk and the rest of the crew did a great job. Very easy process.

Likely to Recommend

Repair Quality

Even cleaned the inside

Customer Service

Likely to Recommend

Repair Quality

Everything looks good. They also cleaned the car inside and out which was beyond what I expected

Customer Service

Sunshine and John were very nice and easy to deal with

Likely to Recommend

Caliber was recommend to me and I'll will do the same

Repair Quality

They did a first class job

Customer Service

Everyone I dealt with were friendly and professional. I would like to mention Sunshine, Matt, and Manager Matt.

Returned Clean

Likely to Recommend

Repair Quality

Matt, Sunshine and the man from Vegas were WONDERFUL! They were super helpful and were genuine friendly humans! They explained everything to me and kept me updated every step of the way. Matt went above and beyond to help me with my car problems!!! Will def be back!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

good job fixed damage

Returned Clean

My Experience

This is the best place I have ever been to have anything worked on. They exceeded my expectations and I now know why there have the highest rating in google! Fantastic super well done everyone. A special thank you to Matt and the girl that works the counter they should both get a raise. Whomever owns this business, I hope you pay your staff well they deserve it!

Likely to Recommend

Repair Quality

Best place and staff EVER!

Customer Service

Best place and staff EVER!!!

Likely to Recommend

Repair Quality

This is a very professional shop. Work was done extremely well and in a timely manner. There was a problem with the replacement headlight as well as the other passenger side headlight. They worked out the problem with the insurance company and after the new lights came in, had the fixed with in 2 hours. I am very pleased with the whole process.

Customer Service

See previous comments

Returned Clean

My Experience

Everyone was both friendly and efficient. We are very pleased with both the work that was completed, but also the speed at which it was completed.

My Experience

Very easy to work with. Was kept well informed through the process.

Likely to Recommend

Repair Quality

Caliber Collision was a breeze to work with. It was done when they said it would be.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The repairs were done properly and the paint matched so well one would never know the vehicle was in an accident

Repair Quality

John Magri was very communicative about the repair process. He did 100% of the repairs as promised in the time frame that was agreed upon! The Chevy high country truck looks brand new😍 They returned it to us Super clean Sparkling inside and out 🤗 We would highly recommend Caliber Collision’s Marmora repair shop and John Magri as your go to guy 😉

Customer Service

Customer Service was Par excellence