Caliber - Marmora

4.9 (2,015reviews)
98%
448 Route 9,  Marmora,  NJ  08223

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,015)

My Experience

Words cannot express how happy I am with the service and the employees at Caliber Collision. With the covid-19 panda they were really so reassuring so efficient and so quick in the repairs if I could recommend 10 stars for them I would and I've been telling my friends they must go there when the need arises. They told me they would restore the rhythm of my life referring to the ability to use my car and at this time that was a good description of what it felt like to no longer be able to use my car. I left my purse in the car and called them and I had no way to get it and they dropped it off for me I wish I could explain how happy I am with him. I it's not my first experience I've been rear-ended on parking lots and in the past and had other collision services over the years. The thing they did to was to keep in touch with an automated text but he always followed it up with his own text Kim in the office went out of her way to look for my purse when I called she kept in touch with me allowed me to complete the transaction on the phone because of Jonny and Tommy and I've forgotten all their names there was three men just wonderful and when the pandemic is over I plan to go and hug every one of them. I'm a senior on low income and this is my last car and it means a lot to me. I'm telling everybody about them

My Experience

John and Kim made the entire experience stress free I was advised of each phase of the process of repair. 10 to all for their professionalism and excellent repair work. Thanks for making an upsetting experience less stressful

Likely to Recommend

Repair Quality

Excellent care from beginning to end was updated every day and repair was top notch

Customer Service

Did a daily message on progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs were great - the car was cleaned, and looks brand new!

Customer Service

Once I had brought the car in for an initial inspection of the damages, I took the car home. Caliber came and picked my car up at my house, and delivered it to me when the repairs were complete.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very nice people to deal with they did a great job I would recommend them to anyone needing auto body repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very good work done promply & repairs done well in a reasonable time.

My Experience

Great job. The car looks like new. Great customer service. John is excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything about them made the reason for needing them a pleasant expierence. Tom made sure i was aware of, on a daily basis , what was happening;; the work was complteted as advised on the date given. I’m glad Travelers recommended Caliber

Likely to Recommend

I’m very glad Travelers recommended them

Repair Quality

I was kept informed on daily basis & car completed on time. Ant questions i had were answered immediately

Customer Service

Appt for drop off & pick up made to fit my scheduled w/ complete info on what i needed to do/ expect. She was efficient, friendly & well informed

My Experience

Excellent job Knowledgeable technician

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Kept me informed through the whole process. Dropping off my truck with the damage and they didn’t have me wait at all and they dealt with insurance agency and all I had to do was pay my deductible.

My Experience

Friendly staff and very fast turnaround. Also they kept me up to date with the progress of the repair to my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and staff . Everyone I dealt with was pleasant , caring and very professional. Kept me informed and my car was completed sooner than I expected. Thank you to the entire team !!!

My Experience

My car was repaired very well and also in a timely manner. The team did a excellent job and treated me very nice. If anyone in my family and friends need their autos repaired I will certainly suggest Caliber.

My Experience

Really happy with the quick work and complete professionalism displayed by the office.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was very professional and helpful to me and the car looks great and they clean the car very nicely. The only downside I would say is they put some kind of smell inside my car that I’ve had it keep airing it out because it doesn’t smell good to me it seems a little toxic but I know I was very happy.

Customer Service

Returned Clean