Caliber - Marysville

4.7 (240reviews)
93%
340 Mill Creek Dr,  Marysville,  OH  43040

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (240)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Updated me through the whole thing overall great experience

Customer Service

My Experience

Every one there that I spoke to was very friendly, polite and professional. If the need arises again, I will be back. Thanks guys and gal!!

Likely to Recommend

Repair Quality

Very nice people and they did a great job!

Customer Service

Returned Clean

My Experience

Very time efficient completed repairs to my vehicle extremely fast

My Experience

The office administrator Kylie, was very informative kept me up to speed on what was going on with the repair and very polite and thorough

Likely to Recommend

Looks like a cleaning shop and good location

Repair Quality

I think the repair was done within a timely manner, and I was kept updated on the process of repair and estimated time of completion.. it was actually finished a few days sooner than they originally stated, so two thumbs up looks like fit and finish was put back together good I'm happy with that

Customer Service

Office administrator was polite courteous informative and professional.. well managed repair 👌🏽

Returned Clean

Likely to Recommend

We have already recommended them to friends and family.

Repair Quality

The repai looks fantastic and I believe they washed and waxed the car before we picked it up. Stellar service

Customer Service

Great communication and the waiting area was clean, water and coffee available if needed. Restrooms available were clean and the staff were very friendly.

Likely to Recommend

Repair Quality

Customer Service

Todo salió muy bien

Returned Clean

My Experience

Excelente servicio y excelente trato con el cliente

My Experience

Overall the staff did a good job, and the professionals in the shop also did a good job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

It was there 5 or 6 weeks and I could have used more updates. But dealing with the staff was always pleasant!

Returned Clean

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Likely to Recommend

Repair Quality

Excelente servicio y atención👍🏼

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rim was never ordered. Now, even though I paid the body shop, I have to deal with the tire shop directly.

Likely to Recommend

Repair Quality

Truck is still not completed. Wheel still not ordered and replaced.

Customer Service

Will not use Caliber again

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Kylie who was contact at Calliber and by far exceeded my expectations. She was very knowledgeable and made sure to communicate any issues that rose up. The work was was excellent. I will use caliber in the future and will request to work with Kylie. Thank you Kylie.

Likely to Recommend

Repair Quality

Thank you all they really were professional an let me know about everything

Customer Service

Very pleased

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone from the start to finish was extremely helpful. They restored my vehicle beautifully and got the job done quicker than anticipated. They are amazing, from the people in the front, to those behind the scenes.

Likely to Recommend

Repair Quality

Everyone was amazing. Eryn handled my repair and she was great at updating me on the process. The work was done beautifully.

Customer Service

My Experience

Caliber did a great job with my truck, they were quick! And always letting me know how each step of the process of completing my trucks damage. Staff were polite and super helpful. Overall great service and very happy!