Caliber - McAllen - Whalen Rd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very satisfied. Staff are friendly and on time with service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was an amazing and smooth process. Very positive and helpful! Always courteous and customer service oriented
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend
Repair Quality - 5.0/5.0 -
Service adviser Alvaro Bautista did a great job of communicating and follow up. Receptionist was also good. I did find one little questionable finish on the car. I plan on calling Alvaro and asking him to view the issue. It is nothing major it is just a streak on the paint but I am not sure how to take it off.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 0.5/5.0 -
Will never recommend
Repair Quality - 0.5/5.0 -
Crappy job
Customer Service - 0.5/5.0 -
Not good service anymore
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Álvaro was vey helpful let me know everything was goin on great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alvaro was good
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience for me, the best service and customer care, I’ve ever had. Really satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service provided was outstanding and very prompt! I’m excited to have chosen Caliber Collision for my repair needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did an awesome job!
Customer Service - 5.0/5.0 -
Employees were very friendly. Pablo kept me up to date with what was happening. Very professional and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was helped by Alvaro when I first dropped off my jeep. Alvaro was a great and helped me out throughout the process. Alvaro would always keep me informed and updated about ordered parts and part installation.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I greatly appreciated that they kept me updated on a daily basis. Pablo was really friendly and professional! When it came to picking up my vehicle, I couldn’t go in person so he offered to deliver it to me! Awesome service overall. Definitely will recommend this collision center and will pick you guys if I ever need repairs again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good customer service. Very friendly very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with their work. My vehicle looks like nothing ever happened to it whatsoever Alvaro did an awesome job from beginning to end He kept me informed during the entire process and definitely very polite, friendly and professional individual Would go back for sure if I needed any body work help again Thank you
Likely to Recommend - 5.0/5.0 -
Great customer services and snacks provided during waiting periods
Repair Quality - 5.0/5.0 -
Staff was very helpful in waiting for me minutes before they close to start and close the process. Alvaro was attentive for calling me, leaving me voice-mail on car updates. Overall very well satisfied customer
Customer Service - 5.0/5.0 -
Alvaro very helpful with updating me on vehicles repairs
Returned Clean
My Experience - 5.0/5.0 -
I had great experience what made very easy to work with answer all my questions Pablo Ancer Service Advisor always gave report through text was always on top things again tks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pablo was great keep in touch with me answer all my questions and return my calls
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always kept me informed thru texts on the progress of my vehicle getting fixed. Great people and the repairs were first rate.
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Great customer service