Caliber - McAllen - Whalen Rd

4.9 (1,334reviews)
97%
300 S Whalen Rd,  Mcallen,  TX  78501

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,334)

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My Experience

Awesome service.. thank you Alvaro!

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Awesome

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BEST CUSTOMER SERVICE!!! Thanks Alvaro

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stay away from this shop

Repair Quality

tape left on suspension pieces, trash left in the bed of the truck, mirror not hooked up properly ( i had to fix this myself), drained battery dead, then had to jump the vehicle causing the fuse array to pop. did not hook up the fuel filler neck, found that out the next day when i fueled up and gasoline spilled onto the ground immediately upon pumping.

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My Experience

Work was awesome, can't even tell it happened. Alvaro was great, he kept me in the loop on the schedule he said he would

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Repair Quality

Damage was repaired and it looks like the accident never even happened. Excellent work and excellent customer service from Alvaro keeping me up to date on the repairs and the status. On another note, completely unrelated to the repairs (this is a technical issue of some kind I'm sure) but I filled out the initial survey and I've gotten four texts since then to fill out the same survey. I filled out this one just incase the first one didn't go through but this will be the last one I fill out. Thanks for understanding.

Customer Service

As stated previously, customer service with Alvaro was excellent.

Returned Clean

My Experience

Great communication and went out of his way to get my car back asap.

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Definitely

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Great job

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Awesome

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Returned Clean

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My Experience