Caliber - McAllen - Whalen Rd

4.9 (1,334reviews)
97%
300 S Whalen Rd,  Mcallen,  TX  78501

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,334)

Likely to Recommend

Repair Quality

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Repair Quality

Absolutely outstanding service

Customer Service

Returned Clean

Likely to Recommend

I have already sent my friends they were qualified for the service.

Repair Quality

Great job all around you have done a fabulous job!

Customer Service

There are not busy in the office but they take a long time to process your request?

My Experience

Took a little longer than I was told…but the workmanship looks good so far

Likely to Recommend

Repair Quality

Good Job

Customer Service

Good Job

Returned Clean

Likely to Recommend

Repair Quality

I had a very good experience with Caliber Collision. Pablo Ancer made the repair process a little more reasonable and smoother, because every curve ball that was thrown during the process, he could field and take care of any situation! He not only met but exceed my standards/expectations as a liason for Caliber Collision. Thank you Pablo for your help, kindness, and professionalism! I was very happy with the repairs completed on my vehicle, the paint matched perfectly, little details that I noticed were perfectly applied, new parts were attached in good order, as well as all old parts that were refastened. Notning but good things to say about the people, the process, and the workmanship!! Thank you Caliber Collision!!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Only had my car in there for a week! Very nice and welcoming employees. Alvaro was very helpful and kept me up to date with my car. Highly recommend this place to anyone

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Returned Clean

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Repair Quality

Alwaays on time

Customer Service

Always on time

Returned Clean

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Returned Clean

My Experience

Extremely happy with your service.

Likely to Recommend

Repair Quality

Can’t tell anything ever happened.

Customer Service

Very professional. Kept us up to date regularly.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My only complaint was the length of time I had to drive a rental since Caliber had no loan cars. I should have brought it in, gotten an estimate, order the parts and when they arrive then I would bring the car in. My father would always let the customer drive it as long as it was safe until the parts arrived, that way he was helping them cut down on the expense of auto rental unless one of his loan cars was available.Other than this, it would have been a straight 10.

Customer Service

My Experience

Excellent work. Staff kept me up to date throughout the process.

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Repair Quality

Nice work

Customer Service

Good work

Likely to Recommend

Repair Quality

I was going to call Tuesday cuz I think when they tried to wash it at last it left my truck stained…

Customer Service

Returned Clean