Caliber - Meadowbrook

4.8 (263reviews)
95%
7027 Meadowlark Drive,  Birmingham,  AL  35242

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (263)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Top tier customer service across the board. From start to finish.

Returned Clean

Likely to Recommend

Repair Quality

I’m thoroughly pleased with the intensive work that was done on my care! They took extra care to make sure my car was fixed and repaired with precision.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision did a stellar job, with exceptionally well turnaround time. Great communication from start to finish, and solid customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I explained exactly what problems I was having with the car. My time was wasted and no one listened and heard my concerns. Now I’m dissatisfied, driving a car with problems and the business has received payment. I’m frustrated and the communication has been okay but I could have gone elsewhere. There’s a silent tone of disrespect

Customer Service

Teri is okay I guess

Returned Clean

My Experience

I have nothing but great things to say about Caliber Collisions and Amanda handled my case extremely well. I love the professionalism, the hospitality, the updates, turnaround time, and the Product that was delivered to me after my repairs. My car was clean and ready to get back to the rhythm of my life just like they said. 10 thumbs up!!!!!!!

My Experience

Everyone in the shop was very helpful and friendly throughout the entire process. They got my car on Monday and it was ready in that same week which I was truly happy about! My car looks brand new from the front like it’s never been hit. I would definitely recommend this place!

My Experience

I appreciated the regular text updates and most everyone was very polite and understanding throughout the process with all of my questions.

Likely to Recommend

Repair Quality

So far, so good! She looks like new and is running beautifully!

Customer Service

Most everyone was understanding and professional throughout the process. Only one person that I had an encounter with at the conclusion of the process, in Pelham, displayed poor customer service. She immediately seemed frustrated at my questions and was initially pretty dismissive of me.

Returned Clean

Likely to Recommend

Repair Quality

Thank you so much for fixing my husband’s vehicle. Great work! Great Customer Service! We highly recommend anyone to use Caliber Collision’s paint and body shop.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication was great. But I came to pickup the car and it wasn’t fixed completely. Pieces of the bumper not fixed, sticking out, very visible issues. The issue is being fixed but I now have to bring my car back and leave it for a full day, with no rental, and I have 2 kids and a wife. Not the easiest to do with my wife on maternity leave with an infant, and me having to go to work. I wouldn’t have said anything on reviews but I have been bombarded with review request.

Customer Service

Communication was great. But I came to pickup the car and it wasn’t fixed completely. Pieces of the bumper not fixed, sticking out, very visible issues. The issue is being fixed but I now have to bring my car back and leave it for a full day, with no rental, and I have 2 kids and a wife. Not the easiest to do with my wife on maternity leave with an infant, and me having to go to work. I wouldn’t have said anything on reviews but I have been bombarded with review request.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service here was excellent. I received updates on the progress of my car which was amazing. The customer service was awesome.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Pre’asia Thompson. This team is the absolute best! They are timely and consistent with updates plus I got my SUV back in no time (less than a week)! I really appreciate the professionalism and kindness shown to me. Thank you!

My Experience

Everyone was professional and nice. Everyone I talked to made sure I understood everything that would be done and the process and time it would take to complete.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended someone. I will recommend in the future.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good experience. Quick turnaround and updates on progress in real time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for finishing repair job so fast. Much appreciated.

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean