Caliber - Pelham
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice and Alexander even took me to Enterprise to get a rental. That was above and beyond what he could have done. I was happy with the results!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The repair quality was great. It just took longer than I expected
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people to work with and they kept me informed about the progress and repairs on my vehicle throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job and stayed in touch with progress.
Customer Service - 5.0/5.0 -
Good job and stayed in touch with progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super up front and very friendly. Will return again, but hopefully the need never arises.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
These guys are great- friendly, communicative, straightforward. I felt at ease with our car here for repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Felt like it took too long
Repair Quality - 4.5/5.0 -
Took longer than expected
Customer Service - 4.5/5.0 -
Felt somewhat put off at times
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
100%!
Repair Quality - 5.0/5.0 -
AMAZING all around! From the moment I dropped my 2025 Lexus NX off at Calibur, to every text I received that constantly kept me updated on status and date my vehicle would be ready. They actually finished a day early, and I am SO happy with the results and how clean my vehicle was when I picked it up! I hope to never need another collision shop. But as that is probably not reality, so if I do, I am 100% going back to Calibur Collision! Thank you all!!!
Customer Service - 5.0/5.0 -
Amazing!! Communication was more than I could ask for, they helped with my insurance company, and there was never a time that I needed to speak to them or wanted information that they were not always there. Super friendly as well!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy and professional staff. Would highly recommend.,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They gave me a date that they will be finished and they finished on that day. I can appreciate the honesty, the professionalism and the expertise.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The process was smooth. The employees were kind. I got my car back when they said I would.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved how Wade and his team went far beyond the normal realm of customer service with my daughter's car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for getting me back in the road quickly.
My Experience - 5.0/5.0 -
Good updates and good repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service. Keeps you informed
Customer Service - 5.0/5.0 -
Car looks good.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Bumper is not clamped down all the way
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt helped me through the whole process. He took the time to explain everything to me. My car looks amazing. I’m really pleased with the work, and they got it done sooner than expected. They made the process very seamless.