Caliber - Meadowbrook

My Experience - 5.0/5.0 -

Excellent service from all. Kept me fully updated on process and progress!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Everyone should give the 280 location of Caliber an opportunity to meet all their auto repair needs.

Repair Quality - 5.0/5.0 -

My car hasn’t looked this good in years.

Customer Service - 5.0/5.0 -

Caliber is a wonderful business. The whole staff is friendly and knowledgeable. They are honest and never push unnecessary jobs. I give them 10 out of 10.

Returned Clean

My Experience - 5.0/5.0 -

From dropping it off to picking it up the experience was great! The communication during the process was awesome. My expectations were exceeded.

Likely to Recommend - 5.0/5.0 -

You will be the only company I recommend.

Repair Quality - 5.0/5.0 -

From the beginning to end my experience was fantastic and you exceeded my expectations.

Customer Service - 5.0/5.0 -

From the beginning to end my experience was fantastic and you exceeded my expectations.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Family and friends.

Repair Quality - 5.0/5.0 -

I can’t believe what Great service I received at Caliber. Mark kept me up on the progress of my vehicle twice a week. I am so pleased with the quality of workmen ship. I am completely satisfied with this company, and will certainly recommend them to my family and friends. The receptionist was extremely friendly and took good care of helping me. Thanks Again John Tombrello

Customer Service - 5.0/5.0 -

It was a great experience.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent quality and customer service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I like how they operate

Repair Quality - 5.0/5.0 -

They did exactly what was promised and did it in the time frame promised.

Customer Service - 5.0/5.0 -

They did exactly what was promised and did it in the time frame promised.

Returned Clean

My Experience - 5.0/5.0 -

Very clean collision center with great customer service. From beginning, they walked me from point a-z every step of the way. Going forward I will make this my collision center.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great experience! Teri, the face of this location, did an excellent job handling scheduling and communication. She is an asset to your company!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will absolutely recommend Caliber Collision in Birmingham, Al, to any local friends or family in need of such services.

Repair Quality - 5.0/5.0 -

My vehicle looked like new when I picked it up, like nothing happened at all. I couldn't have asked for better.

Customer Service - 5.0/5.0 -

I worked closely with Matt Lowrey and Terri Pond. They were super helpful, answering questions, and returning phone calls in a timely manner, though it was rare that I even had to wait for a return call. They went above and beyond my expectations.

My Experience - 5.0/5.0 -

Work was completed before date promised and was of excellent quality. Staff is friendly and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber Collision did excellent work repairing vehicle after bad accident and damage to trunk and rear of vehicle. That part of car looks brand new. They have great customer service and kept me informed of progress and dealt well with insurance company. I highly recommend them.

Customer Service - 5.0/5.0 -

Great customer service. They are polite and helpful. They keep you informed of progress on vehicle

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repair did take a little longer than expected, but the team did a good job of communicating during the process and ultimately wanted to make sure the job was done well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every person I encountered was professional and eager to help. I couldn’t have asked for a better experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Communication

Customer Service - 5.0/5.0 -

Kept me up to date.

Returned Clean

Likely to Recommend - 0.5/5.0 -

No we will be removing this center from our clients list of approved sites.

Repair Quality - 1.5/5.0 -

Matthew was great, had some theft from my vehicle. Was disappointed that nothing could be done. Would have been a good connection for our agency but no thanks moving forward.

Customer Service - 0.5/5.0 -

Could not do anything to make things right.

Returned Clean

My Experience - 5.0/5.0 -

Repair work exceeded my expectations. Also, my car was cleaned up nicely, and a few small items that I inadvertently left in the car were carefully preserved and returned with the car. Very excellent service.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Results exceeded my expectations in appearance. However, there is wind/road noise around the driver-side door that was not there prior to the accident/repairs. (The driver-side door had been damaged in the accident and would not open prior to repairs.)

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0