Caliber - Merced
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing job overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was clean, ready on time and was informed throughout the whole process. Big shout out to Annette and crew who helped fixed my car. Thank you! 😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great
Customer Service - 5.0/5.0 -
The repair was done quickly and efficiently!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what they can with the parts approved by the insurance. I hope in the future to report to insurance companies whenever parts are not fitting so it can be replaced with original parts.
Customer Service - 5.0/5.0 -
They are nice and helpful
My Experience - 5.0/5.0 -
Brian was a great help in my repair. Front desk employees were friendly and responsive.
My Experience - 5.0/5.0 -
Bernice was always pleasant and very helpful in keeping me up to date and helping me with the insurance and the rental return. Raj was also most helpful letting me know the progress on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was done very well it looks great and was finished in only 3 days so very fast
My Experience - 5.0/5.0 -
Done a great job also helped me with the rental car. I will use them again.
Likely to Recommend - 5.0/5.0 -
Good people there.
Repair Quality - 5.0/5.0 -
My truck turned out great. They even helped me with my rental car. Friendly staff.
Customer Service - 5.0/5.0 -
Great working with them. My truck came out on time and they kept me informed.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Overall happy with who I talked to. My parents did call while we were out of the country and mentioned that they were told one timeline by one employee and then a very different one by another
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car turned out looking great
Customer Service - 5.0/5.0 -
Very helpful and responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was not completely repaired I called my adjustor Eli Bender last night I am expecting a call from him or the person with the name as Cris who gave the order to the shop, not to fix it completely. Also my car has glue, I don’t know what kind it is. The person who handed my key to my car, tried to remove the glue with one of his fingers made it worse, the hard glue is on every spot that they tried to repair. Also, my car was so dirty, I had washed my car the day before the accident happened. I expect a call from my Adjustor today. A storage door in my garage was also damaged I sent an Email to Eli binder and I have not received a reply. I have been leaving messages on the phone and calls have not been returned. I am not happy with the work it was done and expect to be completed as soon as possible. I also want all the glue to be removed as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Got a new scratch (5inch long) on the trunk and the check engine light is on after the repair.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Rude workers need to get of there high horses specifically the woman up front