Caliber - Miami - S Dixie Hwy

4.7 (3,421reviews)
92%
16960 S Dixie Hwy,  Miami,  FL  33157

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (3,421)

My Experience

The repair was excellent and the service was fantastic, always providing updates on the car. They are very polite and responsible.

Likely to Recommend

Repair Quality

La atención fue estuoenda y La reparación quedo super bien

Customer Service

Todos muy amables Ricardo siempre me mantuvo informada de la evolucion de la reparación

My Experience

Took to long,and was not clean when I picked it up

Likely to Recommend

Repair Quality

Customer Service

Not happy

My Experience

My Experience

The whole team was excellent very polite and the job they did was well done ♥️💯love it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Alex was phenomenal

My Experience

This is my second is repair by Caliber Collision and, once again I am completely satisfied with the excellent work that they perform. The customer service is outstanding as well.

My Experience

Professionals

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My advisor Ricardo was terrific. I do think you overcharged me on the price of the tirs. $350 for an ordinary tire is way too much.

My Experience

Samantha and the Caliber team did an outstanding job. Samantha was amazing with giving me updates throughout the process. Very please with Samantha. Thank you

Likely to Recommend

Repair Quality

Samantha did an amazing job. Quality team. Excellent communication with updates and overall you have a great team. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Likely to Recommend

great service

Repair Quality

great support and service

Customer Service

the best

Returned Clean

My Experience

Stellar service, stress free, great communication with HQ as well as with Ricardo. Exceeded my expectations by a mile.

Likely to Recommend

Repair Quality

Great work. Took longer than expected but very satisfied.

Customer Service

Great service

My Experience

Mike was great/ process was smooth the entire time!!

Likely to Recommend

Very likely! This process was smooth, easy, kept you up to date constantly, very painless! Who ever built the system of operations for caliber collision knows what they are doing! Great great great staff! Friendly and professional, kind and caring! Really great to have had Mike as the person running point on my services!! Kudos to him and the entire team at this caliber Collision shop!

Repair Quality

Michael was great! The girls at the front desk also fantastic! They were professional, prompt, kept me well informed the entire time and process was very smooth! My 3 year old also loved the small play area in the corner which was great!!! (It’s also the small things that count :))

Customer Service

Michael was awesome!

Likely to Recommend

Like I said I came back because I was very happy with outcome the first time

Repair Quality

This my second time talking my car to Caliber and just like the first time the second time was perfect

Customer Service

I was very happy that they always kept me informed of the process. My assigned person Alex was always helpful, respectful and making sure that I got top quality parts for my car. He’s the best

My Experience

Great communication and great job on the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. Looks like new.

Customer Service

Very attentive and efficient process.