Caliber - Middleton Id

4.7 (619reviews)
94%
957 Bozic St,  Middleton,  ID  83644

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (619)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Quality of workmanship is consistently excellent, with customers noting their vehicles look like new or even better than before. The cleanliness service, including washing and detailing vehicles, is frequently mentioned as an unexpected and appreciated touch. While most experiences are overwhelmingly positive, some customers noted minor issues with paint matching, communication gaps, or small details that required follow-up visits.
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"Everyone was extremely helpful and professional. Top-notch."
"Excellent customer service!"
"I am a return customer. I prefer caliber because of the quality of their work, and that they exceed my expectations, and how I ..." Read more
"The ENTIRE team was amazing, from beginning to end. I will recommend everyone I know to come to Caliber"
"Team was prompt, professional, and customer focused. All repairs were completed at craftsmanship shows ..." Read more
"It was ready 7 days earlier"
"From our perspective it was done faster than expected and definitely pleased with the results of the work."
"Three days before the estimated return date."
"Repairs were completed early."
"Yes, it was ready the day before which was very helpful and convenient"
"I received a text everyday at around 9a to let me know the status and ask if I had any questions."
"Communication was exceptional throughout the entire process and the final product was as if nothing ever happened ..." Read more
"Communication was amazing I just did the text option due to not always being able to answer the phone"
"Great communication on all fronts."
"... easy, from estimate to rental car pickup to return. I was kept apprised of the status of my repair throughout the process, and all my questions were answered. ..." Read more

My Experience

Constant communication and the end job was exceptional

My Experience

Likely to Recommend

Repair Quality

Third time dealing with the company. All went perfect each time. Very organized office wise and communication wise. and awesome work all three times. Just like new! Very friendly also

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Kelly was most excellent. The team did a great job. Better than new.

My Experience

Looks great

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

They did a great job and customer service is second to none. This was the second time I have taken my vehicles.

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Repair Quality

Customer Service

Returned Clean

My Experience

They finished the repairs sooner than expected Job was well done and they were easy to work with

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Friendly, prompt service. Car looks great

Customer Service

Excellent

Returned Clean

My Experience

I can’t say enough about the amazing experience I had at Caliber. From Lexi, who was very knowledgeable and friendly. And was ABOVE and BEYOND helpful. To Danny, who’s team did an AMAZING job on my truck.It looks beautiful. I loved the automated text messages giving updates on estimated dates of completion and Danny always answered the phone to answer any questions I had along the way. I will never go anywhere else for auto body repair. I trust Caliber 100%.

My Experience

to pick it up today and the outside of the Honda look great, but as soon as my wife got in, she realized that the seatbelt was still jammed from the accident and unusable, which it is a law to wear the seatbelt she was accused of it being a pre-existing condition because three of your associates drove the car. My question is did your three associates even attempt to seatbelt themselves in?

My Experience

My experience was flawless. From my first impression with Lexi, to everyone else, including the text updates at every step. These guys have it down. Thank you.

Likely to Recommend

Repair Quality

Everybody and systems weee top notch. Very buttoned up. What a pleasure..

Customer Service

Amazing

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Repair Quality

Customer Service

Returned Clean

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Would absolutely recommend Caliber Collision.

Repair Quality

Caliber Collision did a phenomenal job and they were so incredible easy to work with. Would recommend them to everyone.

Customer Service

Customer service was amazing.

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Repair Quality

Customer Service

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Everyone was nice but I think a job done right is more important than quickly

Repair Quality

Instead of replacing the front quarter panel, they tried to repair it and ended up smoothing over a body line which is visibly missing now. Very obvious when you look at the driver side

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service