Caliber - Middleton Id

4.7 (667reviews)
94%
957 Bozic St,  Middleton,  ID  83644

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (667)

Likely to Recommend

Repair Quality

Tget ẁere fast and did a greT job.

Customer Service

Fast and looks freat

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I all my years of dealing with body shops this is the worst, instead the day I picked it up they should have scanned it and saw that it was the shutter instead of telling me it was my battery.

Repair Quality

Active grill shutter connection was coated with glue

Customer Service

Car had engine light on when I picked it up.

My Experience

Excellent response from the second I walked through the door at the Middleton ID collision center. Got right to business, explained the process, quickly examined my vehicle, filled out the paperwork, and let me know how Caliber was going to send me repair progress updates via text messages. It worked flawlessly. Once the repairs were completed they texted and called me to let me know the vehicles was ready for pickup. I arrived and the service rep explained what was done to the vehicle and we immediately went out to physically inspect the vehicle (they also washed the vehicle!) and then I was on my way. Follow up text and emails explained the warranty on the work. All in all / a great experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks brand new

Customer Service

Very friendly and they communicated well.

My Experience

I have none you fixed my 4runner and I am happy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cameron and the entire crew went the extra mile to make sure I was more than satisfied with the repairs to my car. They were all professionals and delivered not only my BMW, but also total customer satisfaction.

Likely to Recommend

Repair Quality

The entire team went above and beyond to make sure I was happy with the work that was done on our car, which was excellent.

Customer Service

Great people, did a great job of keeping me informed throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Collision is the best. I dropped off my car on Monday morning and got it back Friday morning. It washed and ready to go. The staff is second to none. I am going to recommend them to everyone.

Likely to Recommend

I will recommend them to anyone who will listen.

Repair Quality

Very, very satisfied.

Customer Service

If I could give them a higher rating I would.

My Experience

Camron, chuck, Natasha and Randy were incredibly amazing and did an awesome job! Best performance ever. WOW! I am so satisfied! I am so unbelievably Satisfied! What satisfaction I have in knowing I am satisfied.

My Experience

I am a former owner operator of a high-end auto body and paint establishment. Hence I am very experienced in this type of wok, I am very selective (picky is the precise word)as to what the final finish should look like. I am quite impressed not only with the quality of work on my 120k black beauty but the timeliness to complete the job along with regular process updates is amazing. Top notch.

My Experience

Everyone was very helpful & professional. I appreciated the updates. Natasha was super friendly & efficient.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was fixed so fast. Loved the constant updates as the car was being fixed. The finished product was amazing. I was shocked how perfect it was and the workers were very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They lack attention to detail. The windshield had a small (repairable) rock chip. Instead of letting me know or giving me the option to make the necessary fix to the chip to try and prevent needed a completely new windshield. They put the car in some sort of oven after painting the car. This step cased a small chip into a large crack. I went back to see if they would handle the repair and they would not. They said to turn it in to my insurance.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and had our car fixed quickly! Friendly service too!

Customer Service

Likely to Recommend

Repair Quality

Looks great, can't think of something negative to say.

Customer Service

Kept me up to date with what was happening via fast and easy to read text and phone calls.

My Experience

Great job and kept us informed of status.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Well done and timely!