Caliber - Midland - W Front St

4.5 (2,649reviews)
88%
3111 W Front St,  Midland,  TX  79701

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,649)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for excellent customer service, with staff members being described as professional, friendly, and helpful throughout the repair process. Many customers appreciate the regular communication through text messages and phone calls, keeping them well-informed about repair progress. The quality of repairs receives high marks, with vehicles often looking like new and repairs completed to pre-accident condition. Timeliness is frequently highlighted as a strength, with many repairs completed earlier than expected. However, some customers noted areas for improvement including occasional communication gaps, incomplete repairs requiring return visits, and issues with vehicle cleanliness upon pickup. The warranty coverage and willingness to address post-repair concerns are valued by customers.
Select to learn more
"the car was finished a week before the estimated date. thank you so much"
"I was told my car would be ready in 3 weeks and I got it back in 1 and a half! She ran like new! I have ..." Read more
"Done earlier than expected!"
"It was ready a week early, shoutout to the guy who did my vehicle."
"Dates changed several times"

My Experience

Your associate Janette Enriquez was very helpful and knowledgeable guiding me throughout the entire process of repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone kept us informed, very nice, professional, and prompt. Thank you.

Likely to Recommend

Repair Quality

Appreciate everyone keeping us updated and informed

Customer Service

Likely to Recommend

Repair Quality

Fender didn’t line up with door, Devin told me to bring back and they would adjust it,

Customer Service

Returned Clean

My Experience

Thank you, guys! Cassandra at the front was also very sweet everytime I called! And Devin was awesome!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Team did a great job on our repairs.

Likely to Recommend

I recommend you guys a lot

Repair Quality

Victor and Team did great.

Customer Service

Great Job

My Experience

They didn’t do all the work I asked them to!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am very disappointed with the lack of follow-through regarding my vehicle’s shocks. I repeatedly asked Devin to inspect the shocks to ensure they were not damaged in the accident because the vehicle did not feel the same afterward. Despite my requests, the shocks were not properly checked or repaired. I have also sent multiple text messages to Devin using the number provided in our previous text conversations, but I have not received a response. I expected my concerns to be taken seriously and addressed before the repair was considered complete. The lack of communication and failure to investigate a specific safety and performance concern have been extremely frustrating.

Customer Service

I am very disappointed with the lack of follow-through regarding my vehicle’s shocks. I repeatedly asked Devin to inspect the shocks to ensure they were not damaged in the accident because the vehicle did not feel the same afterward. Despite my requests, the shocks were not properly checked or repaired. I have also sent multiple text messages to Devin using the number provided in our previous text conversations, but I have not received a response. I expected my concerns to be taken seriously and addressed before the repair was considered complete. The lack of communication and failure to investigate a specific safety and performance concern have been extremely frustrating.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber did an excellent job on the repairs and finished earlier than expected.

Likely to Recommend

Repair Quality

Caliber was prompt and thorough during their repair process.

Customer Service

Likely to Recommend

Repair Quality

Friendly and competent from the start. Kept me updated with the progress throughout the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am satisfied with your work with your service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Beautiful work and very professional

Likely to Recommend

Repair Quality

Great work and very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Caliber Collision was excellent they were quick to help, their personnel were very professional and they done a beautiful job repairing my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job on repair!!

Customer Service