Caliber - Midland - W Front St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Contact lied about what was being done with the vehicle and overcharged.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jacob was amazing!! He took me to Enterprise and made sure I had a vehicle. I always knew the progress of my Lincoln thanks to Jacob. I will definitely use Caliber again because of the wonderful service!!
Likely to Recommend - 5.0/5.0 -
I’ll recommend caliber to anyone who needs repair. I was very satisfied!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jacob was amazing. Very caring and concerned. He treated me like he had all the time in the world to take care of my needs.
My Experience - 5.0/5.0 -
Very pleased with our experience. Would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Better communication would make this a 10. Everything was good except initially contacting me and saying that I was REFUSING to pick up the vehicle.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Slow to contact me to initially bring in my vehicle. Told the claims adjuster that I was REFUSING to pick the vehicle up. I was out of town and had told my adjuster and the repair shop that I had previously planned to be out of town for business that week.
My Experience - 5.0/5.0 -
Thanks to Jacob and the team. He was professional and kept me updated several times a week. The car looks great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Loved getting the updates from Vic
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated constantly. Finished the job quickly and had no issues.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Received regular updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0 -
Of course! I was very surprised with the work that a “chain” business could do. Pleasantly suprised.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!! I was kept informed on progress almost on a daily basis.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. The two girls at front are spot on. Friendly, professional and very knowledgeable. They know how to handle business. You need to keep those two! Think my service guy was a Jacob. He was also great. We have ALWAYS used Quality and Calliber took over their reputation well. Happy. Happy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job, and Jacob Heredia who was in charge of my vehicle maintained communication with me. He was very professional and polite. My car was returned to me almost immediately!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As a customer who has spent 45 plus years in retail I can say your company has by far the best customer service I have ever experienced! I was kept updated as the process went along and each time I called the front line people went above and beyond to make sure my needs were met! I will definitely refer friends and family to your business!