Caliber - Midland - W Front St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeanette was great to work with!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Devin was great! Communicated every step of the way! Thank yall!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a great fantastic job the crew did!! Excellent job and completed the work quickly. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service very friendly staff and great results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the results on my silverado
Customer Service - 5.0/5.0 -
Excellent cs
Returned Clean
My Experience - 5.0/5.0 -
First of all,thank you for your hard and timely work. I appreciate your professionalism and dedication work with your customers.Your staff we're very polite and helpful in making sure that I was taken care of. My Toyota looks like it's brand new. Thank you for your help,work ethics,and professional reliability. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All good Jeanette was good communication. Small issue with mirrors but we set up a plan to fix
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The employees at Caliber were so ready to assist! Offering rides, letting me ask all my questions, and so helpful with their answers.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The receptionist Cassandra and service advisor Vic were nice and professional, that's the only reason Caliber gets a 3 and not a 1. I picked my truck up, it's not 100% completed yet, repairs made waiting on "parts." They say the passenger rear mudflap is on national back order. looks like they tried to reuse the TRD 4x4 passenger side bed sticker, part of the sticker is ripped off and they installed it crooked. The black Tundra stickers for the tailgate they say they can't find, I typed the Toyota part number into google and found them on multiple sights including Amazon. They also scuffed / lightly scratched an area on the driver side rear passenger door. I mentioned all this to the service advisor when I picked up my truck on the last day of my rental(30 days). He said they would buff out the scuffs when I bring the truck back for the mudflap and stickers, I asked for an ETA, he said he would call me when they get the parts in. Same reply I got from the Caliber in Odessa when my other Tundra(Travelers claim) was there for repairs for hail damage last year, it was never completed also. I received a very similar talk about back order and "we'll call you, when parts are in". Still waiting on that call from last year.
Customer Service - 2.5/5.0 -
Receptionist and service advisor were professional.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Vehicle returned with 1 mile to empty