Caliber - Millcreek

4.8 (1,270reviews)
96%
3950 S 500 W,  Salt Lake City,  UT  84123

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,270)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I brought my car in due to a minor accident that needed bumper replaced. The idea is to look like new. He came back and said we need a new grill. No problem. I get the car back, new bumper and grill, looks nice. However the hood does line up, it’s obvious to me. He says well that’s a bracket replacement…. My question is why did you call me? I spend the money because I want it to look good not half assed craftsman ship. You should Bre proud of your work. I’m unhappy.

Likely to Recommend

I've had good experiences here before but this last experience left me frustrated and the guy really didn't seem to care when I pointed out the issues on drop off, other than drop it off next week if it bothers you enough... What so I can pay to have it done over?

Repair Quality

When the car was dropped off, the newly put in bumper was not connected on the passenger side and continues to disconnect. The fit is off, the guy helping me said it was a bent bracket at drop off. Instead of calling me to see if I wanted it fixed they just ignored it. I'm frustrated.

Customer Service

See previous comment

Returned Clean

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Customer Service

Returned Clean

My Experience

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Returned Clean

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Repair Quality

Caliber was so fast fixing my car and getting it back to us. Very Satisfied!

Customer Service

tons of honest communication - can't beat that

My Experience

My Experience

Very professional and Rebecca and Stephanie were awesome

My Experience

Great communication and the repairs were completed a day ahead of schedule. Thanks!

My Experience

Louis was amazing and Monique made it incredibly easy!

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My Experience

Yes they were very great at communicating and very nice they went above and beyond my car looked like new I’d definitely go back with them

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Returned Clean

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Returned Clean

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Returned Clean

Translated from Spanish by Carwise
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My Experience

muchas gracias por el buen trabajo, y gracias a Luiz por su excelente atención.

Likely to Recommend

Exelente trabajo los felicito

Repair Quality

Exelente trabajo

Customer Service

Super amables y muy agradecida con Luis por su explicación en español

Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

They were very nice and professional

Customer Service

They were very nice, quick and professional

Returned Clean

My Experience

I am super happy with the repair and my car looks beautiful! Thank you so much to Luis and team for getting this done quickly!

Likely to Recommend

Repair Quality

It was a very satisfying experience. Employees very kind and courteous. The work that was done was exceptional. Kept me informed of the progress of the work. Highly recommend

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean