Caliber - Murray

4.8 (3,839reviews)
96%
4600 S Auto Blvd,  Murray,  UT  84107

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,839)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and caring. Communication stands out as a major strength, with regular text updates and proactive contact keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new and repairs are indistinguishable from factory quality. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning and detailing service provided. While most experiences are overwhelmingly positive, some customers noted minor issues with communication delays, occasional quality concerns requiring return visits, and longer-than-expected repair times for complex jobs.
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"Really careful work, indistinguishable from factory quality."
"... kept informed on the progress on a regular basis We are very pleased with how the repairs turned out. Our 8 year old car looks like new." Read more
"Caliber did a great job! My car looks brand new!"
"Paint work does not look factory with dust in the clear coat, overspray on the weather strip and super ..." Read more
"It was done in half the time they said it would be so that was great."
"Early actually"
"It was more than a week early!"
"Needed another day because they broke a part on the last day."
"Based on conversations prior to start date, the delivery time was much longer than expected"
"I received updates and calls throughout the repair process to keep me informed of scheduling, time needed ..." Read more
"We were kept informed at least weekly. When we had questions more often they responded in detail quickly."
"Loved the text updates"
"Didnt get many updates unless I called. Even on the day the car was due to be picked up we had not heard ..." Read more
"I received regular text messages indicating that the completion date was pushed out, but not enough information ..." Read more

My Experience

My Experience

Great job, great communication.

My Experience

Likely to Recommend

Repair Quality

Very satisfied about the recent repairs

Customer Service

Good customer service and satisfaction

Returned Clean

My Experience

Cristian was so helpful and communicated the whole way through. Him and the crew genuinely left my car in better condition than it was before my car accident occurred

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate that we were kept in the loop as the repairs progressed. They did a great job. My Frontier looks great!

Likely to Recommend

Repair Quality

Repair went great, it's your company that is annoying. Your 800 number calls me EVERYDAY and then puts me on hold to call you back to schedule my repair. Umm...my repair is done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service, GREAT Communication, Car repairs looks good I would definitely recommend

Customer Service

Returned Clean

My Experience

Thanks mike and jake. Had a great experience.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great job! Highly recommend!

Customer Service

Great job! Would highly recommend!

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Repair Quality

Customer Service

My Experience

Christian was very communicative. And friendly. My only issue is that I was told they detailed my car but they didn't do anything but vacuum. They should use the right word

Likely to Recommend

Very nice. Very communicative.

Repair Quality

Very good. Very communicative.

Customer Service

Very good. Very communicative.

Returned Clean

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Repair Quality

Customer Service

My Experience

Caliber did a good job. Was frustrating waiting for Geico to pay so I could get my car.

Likely to Recommend

Repair Quality

Excellent on time service and workmanship!

Customer Service

Returned Clean