Caliber - Sandy

4.7 (4,606reviews)
94%
9110 South 300 West,  Sandy,  UT  84070

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,606)

My Experience

Great quality and communication

Likely to Recommend

We will continue to take any body repair work to Caliber.

Repair Quality

Really appreciated the consistent and effective communication. Received text messages almost daily with status updates.

Customer Service

We live in Kaysville and coordinated work there. Ashley was great at working up the quote and managing things with insurance company. Barry, General Manager, has been fantastic to work with in the post repair process making sure everything is 100% satisfactory. Our car was transported to the Draper facility for the repair. Susan in the Draper office was great in communicating everything all during the repair process.

Returned Clean

Likely to Recommend

Absolutely! I was very impressed with the Customer Service and the quality of the work was excellent.

Repair Quality

The customer service was outstanding!

Customer Service

I was totally surprised when I was asked if I would like my car delivered to my house. This level of (Customer Service) is rarely seen nowadays.

My Experience

Such an excellent experience with my car repair. The communication was consistent and the quality of the repair was top notch!

Likely to Recommend

Repair Quality

Thank you for fixing my car so quickly and communicating so well about my repairs. Highly recommend!

Customer Service

Excellent service!

Returned Clean

Likely to Recommend

Repair Quality

I feel caliber, collision has done an excellent job on repairing my car it was done in a timely manner and thank you very much for everything you have done.

Customer Service

Likely to Recommend

It is because it turned my trust into disappointment. In addition, I found out this morning that the gas cap had detached from the fuel door. I wondered why and how.

Repair Quality

To sum up, I was very disappointed with the qulity of their repair work and the estimator Darcy's inept handling of my truck repair. The reason I let them repair my car was that I've had good experiences here with the estimator Trinidee a few times in the past. But I guess any more.

Customer Service

I believe I received appropriate customer service from the other staff members, with the excepion of Darcy. I was annoyed when she made remarks evading responsibility in a blunt tone.

My Experience

The team at Caliber was professional, thorough, and performed excellent work on my truck. Thanks to Susan and the team!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great shop and crew

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I was absolutely pleased with the service I received from Caliber. I especially appreciated the texts that kept me informed of the work that was being done and the time frame that I could expect. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Excellent work and service.

Likely to Recommend

Repair Quality

They did a great job rebuilding the front end of my F-150, looks good as new!

Customer Service

10 isn't high enough, Darci is a champion! We had 1 minor setback after getting my truck, she quickly got a shop lined up and got it handled and fixed within a day.

Returned Clean

My Experience

Just when I thought my last interaction with Caliber couldn’t be topped, Darci and the staff turned it into an awesome experience. Darci was great to work with, and sent daily updates on the status of my vehicle. The area they fixed looks as good as it day I bought it. And was pleasantly surprised to see they vacuumed out my car as well. Thank you for that and for all your help in general.

Likely to Recommend

This was my second experience of Caliber collision. And had a great experience both times. This time even succeeding the first.

Repair Quality

My experience with RC and the caliber collision team was great. They were extremely thorough and checked in basically daily to update me on the progress of my car. I think my car left the shop even better than before the person backed into me.

Customer Service

They answered all my questions and kept me informed on the timeline of my cars repairs.

Returned Clean

My Experience

Very pleased with the work done on my car. And the personnel was very thorough.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professionally run organization.

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Repair Quality

Customer Service

My Experience

Susan Crespo was the nicest person and made sure we were kept informed of the progress of repairs to our vehicle. AND made sure I took everything out of the rental car when I bought it back. Priceless!

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a professional and painless process from the start. Susan explained the process and kept me up to date as to where they were in the repair process. I've dealt with body shops before, but the experience with Caliber Collision was miles above anything I've experienced before.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

All good excellent service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Best service and repairs hands down, there is no better way to go than with the Caliber team

Likely to Recommend

Pro shop.

Repair Quality

Great communication. Took the time to do it right.

Customer Service

Very helpful. Stayed in communication.

Returned Clean