Caliber - Millcreek
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They fixed my car perfect, after everything done ,I've been back to fix one of the rear light , they fixed everything again , highly recommend this shop works great , Luis did customer service and he always do great communication Thank you guys to fixed my daughter car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was so wonderful with every staff me ever I spoke with and met in person. I have zero complaints and will definitely recommend your company to all friends and family. Thank you to everyone who assisted in such great customer service and great work.
Likely to Recommend - 5.0/5.0 -
Already spreading the word. I will be recommending to everyone I know who may need somewhere to take their car.
Repair Quality - 5.0/5.0 -
I was pleasantly surprised at the service, constant communication and quick repairs on my vehicle. They went above and beyond to make sure I had my car back quickly and it looked absolutely perfect!!! I would recommend them to friends and family for sure. In fact I have already spoke very highly about them to coworkers. Great job to everyone working there!!!
Customer Service - 5.0/5.0 -
Perfect!!! Everyone was so helpful and pleasant to talk to.
Returned Clean
My Experience - 5.0/5.0 -
Rebecca was very helpful and kept us updated throughout the whole process. She was willing to go above and beyond when things out of her control delayed my car being finished. I am overall very satisfied with my experience with Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer friendly. Very helpful with understanding the process.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
My Experience - 5.0/5.0 -
You cannot tell there was any damage to my car! Dents all gone and paint job a perfect match. Plus the staff were very organized and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient process between Caliber, my insurance, and the car rental. Staff was very helpful and the paint and body work turned out perfect. I am very pleased
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I brought my car in due to a minor accident that needed bumper replaced. The idea is to look like new. He came back and said we need a new grill. No problem. I get the car back, new bumper and grill, looks nice. However the hood does line up, it’s obvious to me. He says well that’s a bracket replacement…. My question is why did you call me? I spend the money because I want it to look good not half assed craftsman ship. You should Bre proud of your work. I’m unhappy.
Likely to Recommend - 0.5/5.0 -
I've had good experiences here before but this last experience left me frustrated and the guy really didn't seem to care when I pointed out the issues on drop off, other than drop it off next week if it bothers you enough... What so I can pay to have it done over?
Repair Quality - 1.5/5.0 -
When the car was dropped off, the newly put in bumper was not connected on the passenger side and continues to disconnect. The fit is off, the guy helping me said it was a bent bracket at drop off. Instead of calling me to see if I wanted it fixed they just ignored it. I'm frustrated.
Customer Service - 1.5/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was so fast fixing my car and getting it back to us. Very Satisfied!
Customer Service - 5.0/5.0 -
tons of honest communication - can't beat that
My Experience - 5.0/5.0 -
Very professional and Rebecca and Stephanie were awesome
My Experience - 5.0/5.0 -
Great communication and the repairs were completed a day ahead of schedule. Thanks!
My Experience - 5.0/5.0 -
Louis was amazing and Monique made it incredibly easy!