Caliber - Millcreek

4.8 (1,287reviews)
96%
3950 S 500 W,  Salt Lake City,  UT  84123

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,287)

My Experience

Great job on the van and great customer service!

Likely to Recommend

Would recommend to anyone. So easy to work with and the work they did was high quality.

Repair Quality

Excellent work. No sign that there was ever any damage.

Customer Service

They kept us up-to-date with how the repairs were going and when they would be completed. Always courteous and pleasant to talk to.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car turned out great, but the alignment is off, when I let go of the wheel it pulls to the right other then that everything turned out great.

Likely to Recommend

This was my first experience with caliber collision, I'm extremely satisfied with the work that was done and I will definitely recommend this shop with my family and friends.

Repair Quality

Had slight issues with my alignment , John worked with me every step of the way on getting it resolved, he's very professional and deserves a raise. Im very satisfied on how everything was repaired on my vehicle, you guys do extremely good work. Thank you all for all your hard work.

Customer Service

When I first brought my vehicle in the representative at the front desk greeted me in a very professional manner and she is definitely very knowledgeable on how everything works ,she even talked with the insurance company that were taking care of the bill and had everything taken care of before I entered the door.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

John was wonderful! He went out of his way to make sure he could get my car to me. I really appreciated his wonderful hospitality and service. Great guy! Thank you for fixing my car and making sure it runs well.

My Experience

John was awesome took very good care of me

My Experience

I was very pleased with the job that they did on my car. They made it look like it never even was in an accident so I’m very grateful shouts out to caliber collision you guys are awesome and I would recommend you guys to anybody👍🏾💯

My Experience

Amazing service, wonderful experience! They were fast, efficient, and communicated well throughout the process. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I (Mrs King) call and talked to John about picking up truck earlier than the estimated pickup date. John was great to work with and he called me several times to update when it would be done. Picked it up today, looks great and drives great. Gaye W King

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Likely need to have the hood repainted. There is lots of rippling/oral peel look to it.

Customer Service

My Experience

It was pretty great. Car looks good

Likely to Recommend

Repair Quality

Looks good

Customer Service

Great except the estimate date was a week too long so i wasn’t prepared to get the car when it was ready

Likely to Recommend

Repair Quality

Customer Service

John dropped my completed car off at my place of business which was appreciated.

My Experience

Clean the inside better

Likely to Recommend

Repair Quality

Very good work

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Wow! John at Caliber Collision in Millcrek was phenomenal. I never realized how important our daily vehicles are to us and our families. 5 stars to John and his team. His proactive approach and excellent communication got me and the family back on the road in minimal repair time. Thanks brother!!!

My Experience

Repairs were done very well. Our contact Jessica was very quick to answer any questions and the manager Jason was very helpful as well. Would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for going the extra mile and making everything was going good.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would highly recommend Caliber Collision. I found the atmosphere quite positive when I walked in the door.

Repair Quality

My car looks like it did before I got hit.

Customer Service

Caliber Collision was great. They were very accessible to communicate with, something that sadly has become extremely rare with most other businesses. They sent out update reports almost daily and completed the job on the they predicted. I hope to never need another collision repair, but if I do, I would go to Caliber Collision.