Caliber - Mishawaka

4.8 (2,068reviews)
94%
4110 Fir Road,  Mishawaka,  IN  46545

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,068)

Likely to Recommend

Repair Quality

Great work, communicated updates and handled rental.

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was able to connect with the staff on a personal level. Really appreciate your communication throughout. Great job on the repair. Well done!

Likely to Recommend

Repair Quality

Really great time. Everyone was welcoming and helpful. Friendly. All was explained well. Great service and craftsmanship.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

thanks

Returned Clean

My Experience

We are grateful for the continuous communication while waiting for our car care. It helped us understand what’s happening with the vehicle. Thank you for everything!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Actually, I am the owner, my husbands name seems to be the main name on the insurance policy, go figure…lol. Anyhow, I am very satisfied with Caliber Collision, they kept me informed every step of the way throughout the repair process. Thank you for all that you have done and put into the repair, not to mention that it appears that the whole interior was cleaned (definitely cleaner than when I dropped it off) 😊 Thanks again, Johanna (Joni) Catanzarite-Pecsi

Likely to Recommend

Repair Quality

Customer Service

They were friendly and texted me when my vehicle entered a different stage of the repair process. They needed to change the finish date due to the snow we experienced, and it was done on the updated completion date.

My Experience

Repair job looks awesome, detail job was amazing as well, truck looks better than brand new.

Likely to Recommend

Repair Quality

Awesome repair job

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks great… good service and communication

Customer Service

Returned Clean

My Experience

My Experience

From drop off to pick up the team did an excellent job of communicating on repairs and getting the job done quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone was friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will recommend them to everybody i know, for sure.

Repair Quality

They went absolutely above and beyond what I could hand ever expected. GREAT communication, FRIENDLY staff, AWESOME experience. 10/10.

Customer Service

It could hand just been a "yeah, we can fix it for you" kind of deal. But it wasn't. Not even close. I honestly felt as though I was right there watching them do it, the texts were very much appreciated, as it made it much more personal, that they actually cared about you as a customer, about your vehicle, about getting you back on the road, rather than just out the door.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would definitely use Caliber Collision again. Excellent from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Passenger door doesn’t open at all, right side, some problems, bumper is not aligned right side equally.

Customer Service

Was good, Mike was not pleasant to speak by phone.

My Experience