Caliber - Moraine

4.5 (2,724reviews)
90%
4790 S. Dixie Dr.,  Moraine,  OH  45439

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,724)

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

Great customer service

My Experience

The team did amazing with the repairs! Smooth drop off in the morning and even smoother pick up in the evening time. Jason was a very kind and friendly when talking about my damages. He was always making himself available if i had questions and kept me updated perfectly on my vehicle’s progress!

My Experience

My Experience

Communication was great. Kyle kept me updated through the whole process.

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Repair Quality

Customer Service

Returned Clean

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Thank you!!!

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My Experience

I really appreciate being kept up to date on the repairs. Kyle was great and very helpful always answered my questions

My Experience

Kept me updated finished in timely manner

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Repair Quality

Customer Service

My Experience

Kyle did a great job keeping me informed and he was very professional. They did a great job. Thank you

Likely to Recommend

Repair Quality

Eric had great communication the entire time my car was there.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank You! This was a very great experience from beginning to end.

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My Experience

I truly appreciated the staff friendly service along with ease of communication and updates. Awesome

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Friendly informative and thorough with details

Repair Quality

Courteous friendly staff and consistent with following up repair process.

Customer Service

Fantastic and friendly

Returned Clean

My Experience

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My Experience

The attention to detail is exceptional. It's as though you were working on your own car. Very much appreciated.

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I would recommend with reservation.

Repair Quality

A couple of concerns - when I picked up my Prius on Monday August 3rd, the 12 volt battery was drained and it needed a jump. The indicator on my screen showed that it was not shut down properly and had been left in accessory mode for who knows how long and that drained the battery. The jump charge did not last and I ended up having to replace the battery yesterday, August 5th. Second issue: Where the front edge of my vehicle's hood meets the bumper, a strip of rubber or something was placed there to seal the gap. I was assured that this was factory authorized. I don't think so. It looks bad. Also, while the hood closes, the hood release doesn't feel connected. I should feel and hear the latch release when I operate it and that doesn't happen. I think when I next take it to the dealership for service they will be able to tell me if the rubber thing was factory or not. The car is functional but it doesn't look fully restored. The bumper looks okay. I just get the feeling that some of the repair was pieced together and that maybe I should have chosen a repair place more in keeping with repairing Prius's.

Customer Service

The first leg of customer service was great. Jessica seemed to know what she was doing and her input gave me the confidence to have the work done there. At pick up, however, Jessica is no where to be found and a gentleman appeared for my car's release. On the plus side, I appreciated receiving text updates on my vehicle's progress during repair.

My Experience

Loved the constant updates and phone calls. Was repaired and fixed before the expected date

Likely to Recommend

Repair Quality

Satisfied with the repairs and time it took to complete the repairs

Customer Service