Caliber - Moraine
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for everything you did to make my car look great again!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job! Faster than quoted. Customer service was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job communicating what was going on with Vehicle? Quick and easy. Definitely would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I believe this company is very unprofessionally run. I was originally estimated 2 weeks for repairs, I just picked it up today after 6 weeks and 1 day. While I understand sometimes you have to wait on parts, 4 additional weeks is absolutely insane. Communication with your clients is nonexistent, even when I would call- the person I needed to speak to conveniently happened to “just step out” every single time. I would be promised a call back and never hear back. I once had to call 4 times in one day (over a span of 6 hours) just to get ahold of my tech, who then just argued with me and told me she had no updates for me. Jenn was the tech- she is extremely rude and argumentative to the point I would call and just ask to speak to the manager, Andy, to check on my car because I did not want to be belittled or talked down to by her anymore. My car was returned to me with a headlight out that was not out when I dropped it off, a door that was supposed to be repaired still not working, and no gas in my tank (I’m not kidding the range wouldn’t even read it was so low, I have a photo). I would never recommended this place to anyone I liked. I’m so disappointed with the service I experienced, and I just hope I never have to return.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
A headlight was out, the door you were supposed to repair still does not work, you left it with no gas.
Customer Service - 0.5/5.0 -
Jenn needs customer service courses, she argued with me or was “unavailable” every single time I called. She made me feel awful for even calling. Andy was very kind, but rarely available and would not return calls when he said he would. The receptionist is very kind and tried to be as helpful as she could.
Returned Clean
My Experience - 5.0/5.0 -
The employees were kind and professional and they did a nice job taking care of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional, timely and courteous. I would highly recommend them again.
Customer Service - 5.0/5.0 -
Very professional, timely, and courteous. I would highly recommend them again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I had a tail light out that was operational prior to the damage to my truck. I was told at pickup that the tail light had been replaced but in fact it has not. Otherwise, the repair looks great.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Fast and very courteous service.