Caliber - Moraine
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice environment in the entrance, the service advisor assigned to me was thorough, informative, and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
HE HAD A BLACK LINE ON THE BACK DOOR I MISSED IT BECAUSE I WAS WORRIED ABOUT THE MIRROR I THOUGHT IT WAS A THE BLACK STRIPED THIS ON THE DOOR. BUT I'LL PUT A NET EVERYTHING PERFECT.
My Experience - 5.0/5.0 -
Super efficient and very timely. Mike explained all the steps in detail. The results are amazing. I would definitely recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done, vehicle looks like new!
Customer Service - 5.0/5.0 -
Great communication throughout the repair process
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff has been very communicative and reassuring
My Experience - 5.0/5.0 -
I was very satisfied with work that was performed on my vehicle, and the service received. However, I was not happy with vendor that supplied the parts. It took three tries to get the correct bumper cover for my vehicle. This caused me to keep the rental vehicle for 31 days. It cost me over $300 + in rental fees. You would think the vin # should have been enough.
Likely to Recommend - 5.0/5.0 -
Based on my experience, I would feel comfortable recommending Caliber to a family member or friend.
Repair Quality - 5.0/5.0 -
I cannot tell that there was ever any damage to the area that was repaired.
Customer Service - 5.0/5.0 -
No problems were encountered with setting up the appointments. The process was efficient and I was treated with respect.
My Experience - 0.0/5.0 -
Replacement parts were not aligned after the repair. Minor, but still not as it should look or how it looked prior to the accident. Jessica is ordering a new part and will call when ready for installation. Disappointing after 3 weeks in the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Satisfied with the finished product
Customer Service - 5.0/5.0 -
Friendly and precise
My Experience - 0.0/5.0 -
My vehicle was not repaired properly even after being kept for months. I was told that you all used oem parts but when I got the part breakdown it had after market products. On top of my vehicle not being repaired properly. My light beige seats were completely brown from technicians getting in and out of the vehicle without a seat protector very dissatisfied with the overall experience.
Likely to Recommend - 0.5/5.0 -
Would never recommend
Repair Quality - 0.5/5.0 -
My experience was not good. My vehicle was in for over 2 months and is still incomplete. I have to take it to another shop for correct repairs. In addition to painting over dirt on my car hood my beige light tan seat the driver seat was covered in black dirt. No one protected my interior seats as the technicians got in and out with dirty clothes. The sensor calibration is off on the vehicle as well. They lied to me multiple times saying they put original new parts on the vehicle and that’s why they didn’t know why there was still a fitment issue. However they have a used headlight and after market products used. My headlight was brand new and was damaged by the at fault party my vehicle should be made back to its original condition and it was not. Very very very dissatisfied with this very unprofessional experience.
Customer Service - 0.5/5.0 -
My experience was not good. My vehicle was in for over 2 months and is still incomplete. I have to take it to another shop for correct repairs. In addition to painting over dirt on my car hood my beige light tan seat the driver seat was covered in black dirt. No one protected my interior seats as the technicians got in and out with dirty clothes. The sensor calibration is off on the vehicle as well. They lied to me multiple times saying they put original new parts on the vehicle and that’s why they didn’t know why there was still a fitment issue. However they have a used headlight and after market products used. My headlight was brand new and was damaged by the at fault party my vehicle should be made back to its original condition and it was not. Very very very dissatisfied with this very unprofessional experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica was great - kept me informed every step of the process. Repair was beautiful- looks new again. Highly recommend.