Caliber - Moraine

4.5 (2,714reviews)
89%
4790 S. Dixie Dr.,  Moraine,  OH  45439

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,714)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will not return to caliber Collision for my collision needs I will take my vehicles elsewhere because in my sense it seems like they just want to keep your vehicle and they take a very long time and it is never finished when they say it's going to be finished they just keep prolonging the repair so like I said earlier I will not be returning to caliber Collision

Repair Quality

It was ok

Customer Service

I kept different dates for the vehicle to be done

My Experience

Thank you guys so much. You guys have great communication. Yall are fantastic and I appreciate you guys so much for getting my baby back on the road. She runs amazing and feels like it was before she needed fixed. Again thank you guys so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was kept apprised of situation and work seems well done

Customer Service

They took care or returning car rental

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Made me glad I chose your company

My Experience

Easiest process ever. Calliber did all of the communication with the insurance company and was timely in the repairs. Kept me updated the entire process too.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quality work and on time delivery

Likely to Recommend

Repair Quality

Quality work, great customer service, on time delivery.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Customer service in the store was a 10!!! Call center and scheduling the service was a 1!!!

Returned Clean

Likely to Recommend

Again, the repairs were fine, once they were all completed but there were a lot of issues in the beginning with the car being sent to a different Caliber Colision on Loop Rd, where they refused to take it. My insurance company says this is Caliber’s mistake but I’m honestly not sure who is at fault for the miscommunication. It did result in my car being dragged around town needlessly and a delay in getting it worked on.

Repair Quality

I’m very satisfied with the results, it was a little complicated getting there though.

Customer Service

Everyone was very friendly and helpful, and they kept me updated on what was happening with my car

Returned Clean

My Experience

I was very ecstatic by the repairs and appreciated jessica and Katie for helping me through the process and making it easy! Thank you caliber team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone at Caliber did an excellant job and car was completed on time! Would definately use them again if needed!

Customer Service

Everyone at Caliber did an excellent job and car was completed on time! Would definately use them again if needed!

Returned Clean

My Experience

Repair work was fantastic, I was very satisfied. However, estimated repair completion date was delayed 5 times from April 9 to April 23. This cost me $600 in transportation costs.

Likely to Recommend

Repair Quality

Customer Service

Estimated repair completion date was delayed 5 times over 14 days

My Experience

We are very happy they kept us up to date everyday, any time a part was damaged they found a new part then worked on the repairs. Caliber Collision is where we will take our car for repairs if its what they work on.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks like it did originally

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks really good. & they kept me updated as to the progress of it

Customer Service

Likely to Recommend

Repair Quality

Great people to deal with. Very professional. Repair was done perfectly.

Customer Service

Returned Clean

My Experience

Beyond satisfied!!

Likely to Recommend

Repair Quality

Couldn’t imagine any better treatment anywhere!! From start to finish🌟🌟🌟🌟🌟

Customer Service

Great