Caliber - Moraine

4.5 (2,714reviews)
89%
4790 S. Dixie Dr.,  Moraine,  OH  45439

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,714)

Likely to Recommend

Repair Quality

Customer Service

I am having to try to get LM on the phone because they stopped my rental a day early. They want me to pay the overage and said they should have been contacted by Caliber to extend the rental, which I asked about when picking up the vehicle and was told it would be handled, not a big deal but Enterprise wants their money and LM wants me to pay it and they will “credit” my account after I send them the invoice. Otherwise a good experience.

Likely to Recommend

Good company to work with.

Repair Quality

Customer Service

My contact person at Caliber Collision, (Moraine ,Oh) facility for Customer Service was Kyle Christiansen. He was very professional, courteous and helpful in keeping me inform throughout the entire process involved with the work on my car. Kyle updated me frequently to the progress and offered any help if I had any questions. It was a pleasure working with him.

Returned Clean

Likely to Recommend

Yes, I will tell my friends and neigĥbors.

Repair Quality

It's just like new. The phone communications from Kyle were very helpful and grateful and I would support giving him a high raise. He put us at ease. Thanks again, Kyle.

Customer Service

Very good.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I mostly appreciate the constant communication all along the way. I was always confident that our vehicle was being serviced and repaired.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent satisfaction

Likely to Recommend

Repair Quality

Looks great and works great!

Customer Service

Amazing

My Experience

Car looks brand new!! Love the results after May fender bender.

Likely to Recommend

I would highly recommend!

Repair Quality

Very nice work on my repairs.

Customer Service

All representatives were friendly and answered all of my questions

Likely to Recommend

Repair Quality

Good 😊 job

Customer Service

Returned Clean

My Experience

Had a great experience from start to finish. Jessica gave me great updates. They weren’t too much or too little and felt like i knew what was happening with every step! Every person I encountered was kind, respectful and helpful. Very thankful for what was a stressful situation to a situation that gave me some comfort!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Nice work

Customer Service

Returned Clean

My Experience

Everything was great. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

This place is absolutely amazing! I’ve had to go there twice now due to accidents so I would prefer to not see them again, but if I would have to in the future for any reason, need anything done on the outside of my car I would call them! I have also recommended them to anyone with issues! The people there are so friendly so helpful so efficient I could go on and on about these lovely people. My car is pristine when I get it back they’re not only fix why it’s there, but it is absolutely gorgeous when I pick it up!

Likely to Recommend

Repair Quality

Caliber Collision does such a good job. I love these people. I hate the circumstances of why I’m there that they make everything so much easier to deal with they’re kind they’re punctual understanding and they make my car look absolutely gorgeous. They go above and beyond. These are wonderful people that do a fantastic job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were professional from start to finish. I'm very pleased with the work they did on my van. I won't go anywhere else now. It's nice to know they're a company that I can trust. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Work was solid.. no issues there

Repair Quality

Great work! Very pleased…

Customer Service

Minor issues with communication but overall good service

Likely to Recommend

Thank you

Repair Quality

Thank you

Customer Service

My Experience

Door is misaligned

Likely to Recommend

Repair Quality

Second time taking back and it’s still not fixed…I don’t have the time to keep coming back

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repaired area of my car looks great! You can’t tell it even happened.

Customer Service

I felt completely comfortable with the service. They kept me informed.