Caliber - Moreno Valley

4.9 (6,392reviews)
97%
12695 Auto Mall Drive,  Moreno Valley,  CA  92555

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,392)

Likely to Recommend

Repair Quality

The car looks amazing.

Customer Service

Eric was great. He communicated everything and kept up informed.

My Experience

I felt that Eric & Mara did a GREAT job! I have no complaints. Thank you all for a car that looks almost brand new, the front end that y’all did. But the rest of the car not so much. πŸ˜‚. Please disregard all other survey results.

Likely to Recommend

Repair Quality

Customer Service

My Experience

La atenciΓ³n muy buena las personas muy amables lo recomendarΓ­a 100 por ciento

My Experience

Eric did a thorough job keeping us updated throughout the process, and also explained everything we needed to know. 5 stars

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

My Experience

The job was finished faster than expected! They did a great job and the staff was very friendly.

Likely to Recommend

Repair Quality

You have surpassed expectations for the second time you have gained a loyal follower.

Customer Service

Great service

My Experience

Hello, I want to thank you for the great work, as well as the speed and dedication you put into making everything look like new. Thank you very much; I really appreciate it.

Likely to Recommend

Repair Quality

Hello. I want to thank you for the great workβ€”it was clean and fastβ€”and it is very pleasant to feel well-attended to and respected. I am very happy with the excellent service. Thank you very much.

Customer Service

Very satisfying. Thank you

Likely to Recommend

Amazing shop

Repair Quality

Amazing they fixed my jeep srt really fast quicker than I expected overall a 10/10 amazing service 🫑

Customer Service

Amazing customer service were really nice and helpful and communication 10/10 would recommend πŸ‘

Returned Clean

Likely to Recommend

Repair Quality

I was very satisfied with the work done on my car. Service was great and everyone was so kind and caring. And Raymond was fantastic keeping me updated on the progress! And for retrieving my handicap placard I left in the rental car. Thanks again!

Customer Service

My Experience

Likely to Recommend

Repair Quality

You guys rocked it, car looks like new.

Customer Service

My Experience

We are very pleased with the line of communication and the repairs made to our car. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

On next day after picking up my vehicle, I noticed a rattle somewhere in the dash or in the engine. I wish they would have shared that information with me on pick up. Otherwise, the vehicle feels great and Brian was remarkable! Communication was consistent and not overbearing. Great service overall!

Customer Service

My Experience

A job well done

Likely to Recommend

Repair Quality

You did a great job. Thank you Brian for taking good care of my vehicle πŸ‘

Customer Service

Thank you again Brian

Returned Clean

Likely to Recommend

Repair Quality

The staff and service were absolutely fantastic. Thank you for assisting me.

Customer Service

Likely to Recommend

Repair Quality

Excellent service, work and communication. My car was washed, returned and looks fantastic! Thank you.

Customer Service

Top notch

Likely to Recommend

Repair Quality

It was a fast and great experience, my car was fixed in few days and picked it up like nothing happened, I was glad with my decision, everyone was very helpful and friendly. Will definitely recommend this place,

Customer Service

My Experience

Brian Bell was very helpful in sharing the process for the repairs of my truck. The young lady at the front desk was very respectful knowledgeable and helpful. Your whole crew seems to know their profession and I appreciate that.

Likely to Recommend

Repair Quality

customer service was excellent. The one on one with Brian Bell. Was nice overall I appreciate the service thank you.

Customer Service

customer service was excellent