Caliber - Moreno Valley

4.9 (6,390reviews)
97%
12695 Auto Mall Drive,  Moreno Valley,  CA  92555

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,390)

My Experience

Craftsmanship exceeded my meticulous expectations.

Likely to Recommend

This is my second experience with this place and will be my next if needed.

Repair Quality

These are true professionals.

Customer Service

In the dictionary under professional should be their pictures.

My Experience

Raymond was very communicative and forthwith regarding the status when I would ask. My door doesn't even look like I had been hit. My door came back the exact same color which was my biggest fear. To top it off, they cleaned and vacuumed the inside of my car, which was unexpected. It had more ash than a crematorium. Thank you, Caliber Collision by Moreno Beach Drive!

My Experience

Thank you for your communication from start to finish.

Likely to Recommend

Never

Repair Quality

The time expected to return car was extended twice by 1!week each. Almost took 1 month and when we finally got truck we waited for over hour it was still not ready had multiple things wrong. Found out now there also paint on tire , paint on bed cover and also door rubber not on properly.

Customer Service

Appeared to try but not helpful with satisfactory completion of truck

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

10/10 Raymond did a great job

Likely to Recommend

Repair Quality

Raymond did a great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very simple process. Very helpful and considerate staff!

Customer Service

Customer service was fantastic. I received daily updates and the whole process was seamless.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The job you guys did was amazing and my truck looks new again thank you I couldn't have asked for anything better then what you guys did.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Yes, I would like to thank you for the repair to my vehicle. Your company did an outstanding repair job and the time spent doing the repair was super fantastic. I would to thank Eric and your front desk assistant for their professional and courteous guidance for ensuring everything was completed in a timely manner. I forgot the front desk assistant’s name. If possible please let them know I will definitely refer family and friends if something happens to their vehicle. Please congratulate them for their exceptional service. Rose Molio’o.

Likely to Recommend

Repair Quality

Your staff Eric and I forgot her name, she was the front desk assistant. Both of them presented courteous and professionalism from the time I entered your company. And I appreciate the tea and popcorn.’Also, their assistance to the rental car..

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service from Robert. There was continuous communication throughout the process. Our vehicle looks great! Thank you

Customer Service

Mayra and Robert made us feel welcomed and are always very courteous

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great attention to detail! The daily updates were a nice touch. Love the fact the car looks better than new!

Likely to Recommend

Repair Quality

Excellent attention to detail! My wife's car looks better than new!

Customer Service

Very good service

Returned Clean

Likely to Recommend

Repair Quality

Haven’t driven the car enough to tell. I only have 20 minutes driven since I’ve gotten the car back.

Customer Service

I was kept fully informed

My Experience

This company is very well organized, I loved the text messages through communication. You did a wonderful job with my car and I love it. Thank Brain for all his professional skills and help alone the way.

Likely to Recommend

Repair Quality

Customer Service

Great service

My Experience

Really liked the text updates on the car repair. Also the quick response that I got when I asked a question through the text.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

it was a very good overall experience. Robert was very good to deal with.